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ii

Display Feature Procedures

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Call Information

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Directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Exit (Normal) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Inspect  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Message Retrieval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Normal (Exit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Stored Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Time/Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Timer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Tones and Their Meaning

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Ringing Tones

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Feedback Tones

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Troubleshooting

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System 75 Version Notes

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Key Words to Know

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Quick Reference Lists

Содержание Definity 8405

Страница 1: ...DEFINITY Enterprise Communications Server ECS Release 5 8405 Voice Terminal User s Guide 555 230 736 Comcode 107985566 Issue 2 June 1997...

Страница 2: ...ble for the security of your system Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common carrier telecommunication services or facilities ac...

Страница 3: ...ftkey Features That May Be On Your Display 15 Using the Softkeys to Activate a Feature 16 Resetting the Speakerphone with the Softkeys When Powering Up the Voice Terminal 17 Voice Feature Procedures 1...

Страница 4: ...ory 44 Exit Normal 45 Inspect 45 Message Retrieval 46 Normal Exit 47 Stored Number 47 Time Date 48 Timer 48 Tones and Their Meaning 49 Ringing Tones 49 Feedback Tones 49 Troubleshooting 50 System 75 V...

Страница 5: ...ons System Generic 1 and Generic 3 the DEFINITY Enterprise Communications Server ECS Release 5 and System 75 Figure 1 and Figure 2 show the 8405B and 8405B Plus models Figure 3 and Figure 4 show the 8...

Страница 6: ...e terminal Drop button Volume LINE button control button Figure 3 One Version of the 8405D and 8405D Plus Voice Terminal Volume Shift Transfer Test Conf Mute Drop Speaker Hold Reset Spkr 1 2 3 4 5 6 7...

Страница 7: ...h feature are also provided Conference button For setting up conference calls This button is labeled Dial pad The standard 12 button pad for dialing phone numbers and accessing features The letters Q...

Страница 8: ...personalized ring for your voice terminal from eight possible ringing patterns Line jack on back of voice terminal This jack is used for connecting a line cord to your voice terminal The jack is label...

Страница 9: ...5D Plus voice terminal can be set for either the Speaker listen only feature or the Speakerphone listen and talk feature Check with your system manager to see how your Speaker button is to be used On...

Страница 10: ...call is in progress using the handset The tone ringer when the speaker is off and either the handset is inactive or the tone ringer is active Note When the speaker is active the ringer volume is auto...

Страница 11: ...es of lists personal group system and enhanced and you can have a total of three out of the four lists Numbers on a personal list are programmable by you numbers on group lists are programmable by the...

Страница 12: ...want to continue using the handset or speakerphone after ending a call Hold Puts a call on hold until you can return to it While a call is on hold you can place another call activate another feature a...

Страница 13: ...monitoring calls on hold and group listening situations Speaker Speaker Shift Speaker Shift Hold Shift Ring Ring Note All 8405B and 8405D voice terminals have a listen only speaker If you are using an...

Страница 14: ...ling called party and calling called number Feature Status Indication Indicates the status of each feature accessed with the softkeys If the feature is active an arrow appears above the feature abbrev...

Страница 15: ...t other features you can use with DEFINITY Generic 1 or Generic 3 the DEFINITY ECS Release 5 or with System 75 Exit Note If you are using an 8405D or 8405D Plus voice terminal you may also be able to...

Страница 16: ...ter a step such as dial tone indicates what you should hear from your handset or speakerphone after successfully performing that step For a list of tones and their meanings see the section titled Tone...

Страница 17: ...d Viewing the Three Feature Option Screens There are three separate feature option screens Each of these screens allows you to select from four different features You can enter Softkey Mode by pressin...

Страница 18: ...til the feature you want to use appears on the second line The following flowchart Figure 6 shows the default features for the three feature option screens These are the 12 softkey features available...

Страница 19: ...eatures Alternate Softkey Features Abbreviation Feature AD Abbreviated Dialing buttons can be multiple buttons Cnslt Consult Count ACD Stroke Count can be up to 10 buttons CPkUp Call Pickup Dir Direct...

Страница 20: ...e 1 Press The display shows the initial feature option screen Menu LWC CnLWC AutCB Timer 2 Press The display shows 3 To use the Priority Calling feature press the softkey below PCall and then dial the...

Страница 21: ...erformance and is ready for use For more information about the Reset Speakerphone feature see Reset Speakerphone in the section Voice Feature Procedures later in this guide Speaker PLEASE RESET SPKR B...

Страница 22: ...an also program a number on an Abbreviated Dialing button that is not stored on an AD list this programmed number can be up to 16 digits and characters Abbreviated Dialing AD Speaker Speaker If you he...

Страница 23: ...e __________ dial tone Speaker Menu Program 4 Press the to be programmed dial tone 5 Dial the outside number extension or feature access code you want to store Notes If the programmed number is associ...

Страница 24: ...your display press or Dial the AD Program access code __________ dial tone 4 Dial the Personal List number 1 2 or 3 dial tone AD xxxxx Speaker Menu Program 5 Dial the list item 1 2 3 dial tone 6 Dial...

Страница 25: ...nother call to an extension that was busy did not answer or returned call waiting ringback tone 1 If you are using an 8405 with a display press and then press the softkey below AutCB during the call a...

Страница 26: ...To answer a bridged call 1 Press the call appearance button of the bridged call Note If your terminal has Ringing Appearance Preference this step is not necessary you will automatically be connected t...

Страница 27: ...call confirmation tone Note To leave a message for a coworker to call you activate Leave Word Calling instead Cvr CallBk To use the Consult feature to talk privately with a coworker after answering a...

Страница 28: ...l tone Note If you have console permission next dial the extension number of the person whose calls are to be forwarded receive dial tone 2 Dial the extension or number where calls will be sent confir...

Страница 29: ...d to your voice terminal press and hang up Otherwise follow the instructions below 1 Press dial tone 2 Dial the Call Park access code __________ confirmation tone 3 Press again Call is parked 4 Hang u...

Страница 30: ...kup access code __________ Called voice terminal stops ringing You are connected to the ringing call Menu CallPickup Conference To add another party to a call for a total of up to six parties 1 Press...

Страница 31: ...re now connected To drop the last party added to a conference call 1 Press Last party you added is dropped You remain connected to the other parties Note Parties other than the last one must disconnec...

Страница 32: ...NDSET L H Hold To put a call on hold while you answer another call make a call or perform some other task 1 Press Green light next to the held call flutters Note If you put a conference call on hold t...

Страница 33: ...your display press while off hook ringback tone Special intercom ring is sent Note If the call is unanswered press while the call is ringing if you want to redirect it to coverage Menu IcomAuto xxx Go...

Страница 34: ...as a display and if the feature s abbreviation Last appears on the second line of one of the feature option screens Last Number Dialed To automatically redial the last number you dialed up to 24 digit...

Страница 35: ...your 8405 does not have a display or if LWC is not available on your display press before hanging up your handset confirmation tone Message light goes on at the called voice terminal if so equipped No...

Страница 36: ...e retrieval procedures Menu Cancel LWC Note If you are using an 8405B or 8405D the Mute feature affects the microphone associated with the handset only If you are using an 8405B Plus or 8405D Plus the...

Страница 37: ...or Dial the Priority Calling access code __________ while off hook dial tone 2 Dial the extension ringback tone Wait for the called party to answer Note If your call is not answered and you wish to re...

Страница 38: ...uttering Note You may also use this feature when you are on a call in the unlikely event your speakerphone makes a squealing noise during the call Your speakerphone will adjust itself to normal for th...

Страница 39: ...to the surrounding acoustical environment These tones are automatic No user response is required Speaker Speaker OPTIMIZING PERFORMANCE OF THE SPEAKERPHONE To adjust the 8405B Plus or 8405D Plus spea...

Страница 40: ...cycle through all eight ringing patterns Shift Ring Shift Hold Shift SELECT RING PATTERN 1 Hold Next Prev 4 When you hear the desired ringing pattern press again Your new ringing pattern is set If you...

Страница 41: ...tone two rising tones Red light next to goes off Note If you receive a call go off hook or lose power during selection the process is interrupted and you must start again Ring Ring Next Prev Ring Ring...

Страница 42: ...le on hook If your 8405 does not have a display or if SAC is not available on your display press while on hook or Dial the Send All Calls access code __________ while off hook confirmation tone Note Y...

Страница 43: ...he Speaker listen only feature Speaker Speaker To place a call without lifting the handset or to use speaker with any listening only feature activity such as monitoring a call on which you have been p...

Страница 44: ...ar you 2 Press again to resume talking to the other party through the handset Red light goes off and the other party can hear you again To activate the speaker while using the handset 1 Press Red ligh...

Страница 45: ...hone feature For directions on using the Reset Speakerphone feature see Reset Speakerphone in this section Speakerphone Speaker To place answer a call without lifting the handset or to use speakerphon...

Страница 46: ...cannot hear you 2 Press again to resume talking to the other party Red light goes off and the other party can hear you again To change from the speakerphone to the handset Pick up the handset and talk...

Страница 47: ...2 To end test release Lights return to normal operation and the green light next to goes off Note If the display or the lights do not respond during the test notify your system manager Test Test Test...

Страница 48: ...ther extension the caller s name is shown when a call is received from outside OUTSIDE CALL or a trunk identifier is shown The display remains in Normal call handling Mode until you activate one of th...

Страница 49: ...nal has a display and if the feature s abbreviation Inspt appears on the second line of one of the feature option screens Note If you are currently on a call and a new call comes in the display automa...

Страница 50: ...s shown To see a coworker s messages can be during call with your coworker 1 Press 2 Dial your coworker s extension Msg Rtrv Next Msg Call Disp Call Disp Delete CvrMsgRtrv Note You must first be desig...

Страница 51: ...play press 2 Press the selected Stored number is shown 3 To return to the Normal call handling Mode display press or repeat Step 2 to see another stored number Exit Menu Stored AD xxxxx Exit To see th...

Страница 52: ...able on your display press Display returns to Normal Mode after a few seconds Menu Stored LastDialed Menu Date Time You can access this feature with the softkeys only if your voice terminal has a disp...

Страница 53: ...hort bursts of tone indicates a feature activation or cancellation has been accepted When you have finished selecting a ringing pattern for your voice terminal you hear two rising tones coverage tone...

Страница 54: ...igned to your voice terminal Then write the codes in this guide There s no dial tone 1 Check with your system manager to be sure your voice terminal is administered correctly 2 Make sure the handset a...

Страница 55: ...or 2 of System 75 some features may work a little differently than noted in this guide The following list explains the slight differences in these procedures Note If you are uncertain what version of...

Страница 56: ...prise Communications Server ECS Release 5 The switch to which you may be connected Your voice terminal may be connected to a DEFINITY Generic 1 or Generic 3 or to a System 75 instead The DEFINITY ECS...

Страница 57: ...n a telephone number to a personal list item or an for Abbreviated Dialing reset the speakerphone On those 8405B Plus or 8405D Plus voice terminals on which there is a button and the Reset Spkr label...

Страница 58: ...r all the voice and data equipment in your network System 75 The switch to which you may be connected Your voice terminal may be connected to a DEFINITY Generic 1 or Generic 3 a DEFINITY Enterprise Co...

Страница 59: ...Code ABBREVIATED DIALING List 1 List 2 List 3 Program CALL FORWARDING ALL CALLS Cancel CALL PARK Answer Back Feature Code CALL PICKUP LAST NUMBER DIALED LEAVE WORD CALLING Cancel PRIORITY CALLING SEN...

Страница 60: ...sage Attendant AUDIX Trunk Codes Description Code You may have as many as 3 Personal Lists On System 75 and DEFINITY G3V3 and prior switches each list can have either 5 or 10 items See your system man...

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