363-206-295
About This Document
Issue 1
December 1997
lxv
The following COACH tools are available to the user:
■
Diagnostic Dictionary
The diagnostic dictionary contains histories of previously encountered
problems and descriptions of the solutions or workarounds. Your support
staff can use this tool when published documentation or standard
diagnostic procedures fail to address a problem.
■
News and Bulletins
Immediately after a user logs into COACH, the News and Bulletins tool
displays bulletins containing urgent information related to the user’s
products. All users are automatically notified about urgent matters, such as
problems with scheduled releases, recalls of hardware or software, or
scheduled maintenance for computer support. Less urgent messages are
distributed through news items that can be sent to individuals or categories
of users. Notification of news appears on the screen immediately following
current bulletins.
■
Compatibility Data
Occasionally, hardware/software configuration problems arise when new
software releases are issued. The Compatibility Data tools permit users to
view the correct hardware configuration associated with a specific software
release. The user simply enters the appropriate software release number
and COACH responds with page-formatted lists of circuit packs compatible
with the selected software release. This tool also contains the latest issue
numbers of the customer documentation.
■
COACH User's Guide
COACH supplies an on-line version of its User’s Guide. The COACH User’s
Guide includes instructions on using the customer support tools and
documents any changes to the previous version of the guide.
For information on obtaining a COACH login, contact:
COACH Software Development
Lucent Technologies
1600 Osgood St.
North Andover, MA. 01845
Telephone: 1-800-238-4021
The RTAC and CTS organization strive to provide proactive and responsive
technical customer support for all its products. Through the combined efforts of
the individual customer support groups and through COACH tools, the RTAC and
CTS organization provide the best possible customer support.
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Страница 1: ...363 206 295 Issue 1 December 1997 DDM 2000 OC 12 Multiplexer Release 7 0 User Service Manual Volume I ...
Страница 37: ...Tables xxxviii Issue 1 December 1997 A A SONET Overview A 1 SONET Payloads A 18 A 2 SONET Transport Rates A 19 ...
Страница 506: ...INS PROG 8 of 8 Page INS PROG COMMANDS RELATED rtrv eqpt rtrv ne OC 12 DDM 2000 1997 December 1 Issue 11 89 ...
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Страница 565: ...RTRV OC3 3 of 3 Page RTRV OC3 COMMANDS RELATED rtrv sync 11 148 1997 December 1 Issue OC 12 DDM 2000 ...
Страница 664: ...SET FEAT 3 of 3 Page SET FEAT COMMANDS RELATED rtrv feat OC 12 DDM 2000 1997 December 1 Issue 11 247 ...
Страница 766: ... Ctl T TOGGLE 2 of 2 Page Ctl T TOGGLE COMMANDS RELATED logout rlgn OC 12 DDM 2000 1997 December 1 Issue 11 349 ...
Страница 847: ...Multiplexer OC 12 DDM 2000 7 Release TARP TOP Manual User Service II Volume 363 206 295 1 Issue 1997 December ...
Страница 867: ...363 206 295 TOP Maintenance and Operation BLANK LEFT INTENTIONALLY PAGE THIS 12 1997 December 1 Issue ...
Страница 1145: ...Order Circuit 363 206 295 NTP 029 1 of 1 Page 1997 December 1 Issue Unused LISTED ORDER IN BELOW ITEMS DO TO GO DETAILS FOR ...
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Страница 1182: ...Turnup System 363 206 295 NTP 033 1 of 1 Page 1997 December 1 Issue Unused LISTED ORDER IN BELOW ITEMS DO TO GO DETAILS FOR ...
Страница 1243: ...Clearing Trouble 363 206 295 TAP 107 1 of 1 Page 1997 December 1 Issue Unused ...
Страница 1393: ...363 206 295 DLP 513 1 of 1 Page 1997 December 1 Issue Unused ...
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Страница 1456: ...363 206 295 DLP 523 7 of 7 Page 1997 December 1 Issue OC 12 via Access Broadcast Video for Cross connections of Example 4 Figure ...
Страница 1465: ...DLP 525 363 206 295 1997 December 1 Issue 6 of 2 Page Schematic Ring Virtual ATM Sample 1 Figure ...
Страница 1469: ...DLP 525 363 206 295 1997 December 1 Issue 6 of 6 Page Ring Virtual ATM OC 12 DDM 2000 for Cross connections of Example 4 Figure ...
Страница 1565: ...363 206 295 DLP 543 6 of 5 Page 1997 December 1 Issue Network Broadcast Video of Test Transmission 2 Figure ...
Страница 1566: ...DLP 543 363 206 295 1997 December 1 Issue 6 of 6 Page Network Ring Virtual ATM of Test Transmission 3 Figure ...