Defining the Data for a Custom Report
CentreVu CMS Custom Reports
Defining Bars in a Report
4-35
Step 9: Select
Normal or
Reversed
Thresholds
4
Enter a
y
or
n
to select reversed threshold colors or normal threshold
colors.
n
means the bar changes to a caution color at the first threshold and
change to a warning color at the second threshold.
Enter
y
if you want to reverse the meanings of the thresholds. With
meanings reversed, the bar is a normal color when it is above the second
threshold. The bar changes to a caution color when the bar is at or below the
second threshold but is above the first threshold. The bar changes to a
warning color when the bar is at or below the first threshold.
Reversed colors would be appropriate for a bar that represents the
percentage of calls answered within service level (see
). In this
case, you would want the bar to be a normal color when the percentage is
high, a caution color when the percentage goes down, and a warning color
when the percentage is very low.
Figure 4-10: Reversed Bar Graph Thresholds
04/19/95 00:30 AM
CentreVu(TM) CMS
Windows: 1 of 5 ^
Custom Reports: Historical: split status
Maximum graph value
Second threshold
Row 1 Col 1
First threshold
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Normal.
(Bar is dim
intensity or green.)
Caution.
(Bar is bright
intensity or yellow.)
Warning.
(Bar is blinking
dim/bright intensity
or red.)
Содержание CentreVu
Страница 1: ...585 215 822 Comcode 108501867 Issue 2 December 1996 CentreVu Call Management System Custom Reports ...
Страница 16: ...Preface CentreVu CMS R3V5 Custom Reports Related Documents P 10 ...
Страница 44: ...Getting Started CentreVu CMS Custom Reports Deleting a Custom Report 2 10 ...
Страница 140: ...Completing Your Custom Report CentreVu CMS Custom Reports Running Custom Reports 5 22 ...
Страница 178: ...Database Items and Calculations CentreVu CMS Custom Reports General Information A 2 ...
Страница 188: ...Glossary CentreVu CMS Custom Reports GL 10 ...
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