14
TROUBLE-SHOOTING CHECKLIST
Always check the “Trouble Shooting Checklist” included in this booklet before calling for service. Unnecessary calls are
inconvenient for all and can attract a service charge.
For your safety, ensure the ceiling fan is OFF before carrying out any troubleshooting.
WARNING: THE CEILING FAN MUST BE SWITCHED OFF, BEFORE TROUBLE SHOOTING IS
PERFORMED.
NOTES TO INSTALLERS
All electric motors, including fans make some noise and may feel hot if touched—this is not a fault.
Some fan wobble more than other—even in the same model.
Fan lights can rattle, but are not covered under warranty
TROUBLE PROBABLE
CAUSES SUGGESTED
REMEDY
1. Fan will not start
(Warning:
THE ceiling
must be switched OFF,
and the assistance of a
licensed electrician
maybe required
.)
A. Fuse or circuit breaker blown.
Check main and branch circuit fuses or circuit
breakers.
B. Loose power connections to
the fan. (normally occur during
installation.
Check power connections to fan. Must be
performed be a Licensed Electrician.
C. No response from the remote
transmitter
- Battery is low. Replace batteries.
- Check if correct remote transmitter is paired
with the receiver.
D. Switch the Fan ON via the
mains switch.
Check if there is power to the fan.
2. Fan Wobbles
(Refer to Wobble
section of the manual
for further information.)
A. Fan blades are not horizontal
to ceiling.
Refer to “wobbling fixing” section of manual.
-
The blade may require adjustment at the
blade mounting screws;
-
The blade is out of shape, thus causing
wobbling. New blades set will require to
be replaced. Contact retailer for further
details.
B. Blade screws are loose.
Make sure all screws are securely fastened.
C. Blade/s are out of shape
Remove blade and lay on a flat surface to check
if blades are out-of-shape. Contact retailer for
further details.
3. Fan sound noisy
A. Top canopy touching ceiling.
Lower Canopy from ceiling to ensure minimum 3
mm clearance.
B. Loose fan blade screws.
Re-tighten all screws on fan blades but never
over-tighten.
C. Ceiling fan not secured
against ceiling.
Re-tighten all screws in the hanging bracket or
plate.
D. Incorrect speed controller.
Change the controller to the one supplied.
(Must be performed by a Licensed Electrician.)
4. Mechanical Noise
A. Allow at least for 8 hours
settling-in period.
5. Light will not turn
ON (Optional light kit
ONLY)
The globe/lamp has failed.
Replace globe/lamp
