36
TROUBLESHOOTING
CODE
REASON
SOLUTION
E01
The controller detects that the
motor load current is maintained
at the maximum set value for 3
consecutive seconds.
Check whether there is something blocking the motor,
reduce the load of running belt or let the running belt run
empty to see if the display returns E1 error, and replace
the motor or controller.
E02
Controller detects Abnormal Hall
Signal of Motor
Check whether the motor hall wire is inserted tightly or
loosened, confirm that the motor hall wire is no problem,
report E2 error or computer, and replace the motor or
controller.
E03
The controller detects that that
current of the motor instantly
exceeds a safe value
Check whether the motor cable is plugged tightly and
whether there is abnormal sound in the motor. Make sure
that there is no problem. See if the computer turns E3
error. If there is still a replacement motor or controller.
E04
The controller detected that the
motor line was not plugged in for
about 3 seconds.
Check whether the motor line is plugged tightly and plug
and unplug the motor phase line once again after power
failure. Make sure that there is no problem. See if the
electronic watch returns E4 error. If there is still a
replacement motor or controller
E05
Driver detected low power input
threshold
Check that the input power supply is lower than the
AC160V. If the input power supply is OK, replace the
drive if the electronic meter or the report E5.
E06
Driver detected high power input
threshold
Check that the input power supply is higher than the
AC260V. If the input power supply is OK, replace the
drive if the electronic meter or the report E6.
E08
The controller has detected an
abnormality in its own circuit.
Contact the seller to change the controller
E16
The controller has detected that
the AD value of the lifting motor
is abnormal during adjustment.
Check whether the feedback signal wire of the lifting
motor is plugged tightly or falls off or recalibrate the lifting
motor with a computer. If the electronic watch still reports
E16 error, please replace the lifting motor or controller
E17
The controller detected that the
AD value of the lifting motor was
abnormal during calibration.
Check whether the feedback signal wire of the lifting
motor is plugged tightly or falls off or recalibrate the lifting
motor with an electronic watch. If the computer still
reports E17 error, please replace the lifting motor or
controller.
E21
The controller failed to receive
data for the above computer
Please contact the manufacturer to change the controller
E31
The controller has detected that
its temperature has reached the
safety setting value.
Check whether the fan on the controller is turned on or
not, check whether the treadmill is overloaded for a long
time, allow the treadmill to cool to room temperature
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