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Repair Policy
Technical assistance is available at anytime, at no charge, by phone or correspondence.
During the warranty period, there will be no charge for parts or service made to units which show no sign of
misuse by customer or lightning caused damage. The customer is responsible for the cost of shipping their unit
back to LPB Communications for repair.
During the warranty period, shipment of small parts and assemblies will be made at no charge to the user.
Emergency, next day shipments of replacement parts and circuits will also be made at no charge at the user’s
request. Chargeable services will be made COD or on Net-30 day terms to users with established accounts.
During the warranty period, users must return defective parts upon request to receive no-charge warranty services.
Return shipping expenses are the responsibility of the user.
Return Instructions
Contact LPB Communications at + 1 -856-365-8585 for a return authorization number. Pack all items carefully and
ship prepaid, via UPS insured, to:
LPB Communications, Inc.
Attn: R.A.#______
311 Spruce Street
Camden, NJ 08103
Enclose a note which includes your name, company, phone number, the serial number, return address (no box
numbers), and a complete description of the problem.