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4. Driver might not be installed correctly (Win):
• Open Device Manager (use windows search to locate)
• Open “Network Adapters” and locate “Remote NDIS Compatible Device”
• If driver is there, Loupedeck is correctly installed
• Contact Customer Support for more help.
Lightroom doesn’t seem to work with Lo.
Loupedeck CT does not support Lightroom versions that are older (e.g., 6.14) than most recent
Lightroom Classic. Loupedeck CT may work on versions starting from Lightroom Classic 7.4, but usage
of older versions is not advised.
I am unable to assigna a function to Loupedeck CT
Check if that particular function or action has already been assigned to the same page.
I cannot reset dial adjustment value to zero by pressing the dial, or I cannot assign reset value to a dial
1. Not all adjustments have a “zero point” or “starting point” to which you could reset to.
2. Reset action has been removed from dial’s press function. You can set it back by reassigning same
adjustment (if reset function is linked to the rotation function).
3. Some software do not support resetting value. That means there might be no possibilities to reset
or set a specific value.
You can find FAQs and support at www.loupedeck.com/support.
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