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The Remote Has Stopped Working

The remote control has been working properly, however it has suddenly stopped functioning. 
Outlined below are several techniques to help diagnose the problem:

1. Point your remote control at one of your cameras, and press and hold the 

RETURN

 button. 

The camera is able to detect the Infrared signal from the Remote Control, and will display on the 
Observation Screen as a flashing light.

If the remote control light does not FLASH onscreen, then the batteries in the Remote Control will 
need to be replaced.

2. The remote control has the ability to control several Observation Systems at one time with the 
push of a button. This is useful if you have several SG19LD800 Series systems installed at one 
location - each system can be set to a different ID.

By default, the SG19LD800 Series Observation System is set to System ID #1. If the remote is 
NOT set to control System ID #1, it will not function with the unit. To reset the remote control:

I. Confirm that the 

is white on the bottom onscreen status bar. If the 

R

 is blue, please proceed 

to Step II.

II. Press the 

REMOTE ID

 button (see next page for Remote Control diagram). The status bar will 

display a 

GEAR

 symbol indicating that the remote is in 

Program Mode

.

III. Press the number 

button on the remote control.

IV. Press the 

ENTER

 button on the remote control.

V. Press the 

RETURN

 button on the remote control.

For advanced setup of multiple systems, please refer to the Users’ Manual provided with your 
product.

• Indicates the remote is active 

with the System

• Indicates the remote is not 

active with the System.

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