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L ’ O R S u p r ê m e
The drink tastes
insufficiently strong
Has a new undamaged disc been used to brew the product? Open the lever and
enter a new disc at every brew.
Always ensure the flanges / edges / rims of the disc are flat before inserting the
disc into the chute. If damaged, not all water will flow through the disc, but also
by-pass the disc.
Open the lever and look inside the entry chute to check if the disc did drop in all
the way (ca 75 mm) into the brewing chamber. If not, gently push the disc
deeper down the chute until it slides in.
Check the disc that has been used to brew the last drink: It should show ca 20
large holes on one side (water entry side) and ca 90 small holes on the other side
(coffee outlet side).
If one of the two sides does not show the holes, there may be a fault in the
hydraulic- or mechanical system, please contact your service provider.
Discs jam in the disc
insert chute
Disc insertion and subsequent brewing problems may occur if the waste bin is
not emptied as indicated by the machine. (icon appears after 30 discs, but can
be ignored). Please empty the waste bin when prompted (or sooner).
In case a disc has been entered but jams in the entry chute before
reaching the correct position in the brew mechanism, gently push it
downward with a blunt object.
Please contact your service provider, if the problems persists.
Cup heating plate does
not function
The cup heater uses residual heat from the internal coffee water heater.
Hence it will only work if the stand-by function is disabled. (see programming
chapter)