1) Power
SOS Fob
Finding this guide difficult to read? You can download
a digital version at:
https://www.lonealert.co.uk/lonealert-user-guides
Power On
Press and hold the power button located on the side of the SOS Fob.
The LED indicators should flash green and blue.
Power Off
Press and hold the power button and the SOS button for around 2-3
seconds simultaneously. Always cancel any timers before doing this.
2) Creating, Updating, Restarting and Cancelling Timers
If you fail to update your timer and it elapses, you will receive a call to your SOS Fob or to your phone number registered with LONEALERT.
This is to notify you that your timer has expired and requires updating to let people know that you are OK.
You will need to press the SOS button to end the call. This will give you 5 minutes to either cancel your timer or start a new timer (Press
the side button to do this). If you do not update or cancel your timer within this period of time, you will receive a second phone call which
will raise an alert.
6) Answer/End call
7) How to raise a panic alarm
If you have our LONEALERT ARC set as your first point of contact, your SOS Fob will raise a
2 way call with them. If this disconnects, the ARC can remotely re-connect the call.
If your SOS Fob is set up to follow your company's internal procedure, the relevant
contacts will receive an automated message, alerting them that you have raised a panic.
This allows them to action the alert and try to get in contact with you.
To answer an incoming call, press the
SOS button.
If you are currently on a call (e.g.
custom timer function), you can press
the SOS button to end the call.
SOS Fob - Charging
3) Pin code request
Blue LED ON (solid)
The device is charging
To charge your SOS Fob using the charging dock, connect the micro USB
side of the cable to the docking station port and connect the other end of the
cable to the designated AC/USB adaptor. While charging, the red LED on the
docking station will be solid - refer to the table below for more charging LED
information.
4) How does the fall sensor work?
A man down alert is created when the SOS Fob falls from 1
+ metre(s) and impacts and the SOS Fob detects a change
of angle by 45 degrees.
Blue LED blinking quickly
Battery power is less than 20%
To reach full power, we recommend that you leave your SOS Fob charging for 3-4 hours.
Blue LED off or blinking slowly
SOS Fob has been fully
charged or not charging
Press and hold the side call button (on/off button) on the side of the SOS Fob until it vibrates and
beeps. This will ring through to our check call service, at which point you will have the following
options:
Start function to set a default length timer, this is set in the O.W.L Platform.
Custom function to create custom timers.
Cancel function to cancel currently set timers.
Select an option by speaking into the SOS Fob when prompted, and you will then be instructed by
the automated voice on how to proceed.
5) How to charge SOS Fob using a dock
To raise a panic alarm, press and hold the SOS button on the front of the SOS Fob for
approx. 2-3 seconds. The SOS Fob will beep and vibrate to let you know it has been pressed,
then raise a panic in accordance with your company procedure.
8) What happens in an alarm?
