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Protector Pro Instruction Guide

Initial Protector Pro setup

LONEALERT User Guides

A call is coming 

Display

SOS button

Power/End Call

Step 4) Check the Protector Pro 

Power on the Protector Pro using the red end call 
button. 

After a short while, a mobile network should 

appear on-screen. If an image of a SIM card 
appears with a question mark, the SIM may not 
be installed correctly. Once you have a mobile 
network on screen, check that everything is set 
up correctly by pressing the green call button to 
create a timer. 

(For more information on how 

to use timers, view the next page).

Step 5) Covering the SIM card slot 

In the LONEALERT device box, you will find a 
small black sticker. Remove this and place it over 
the SIM card slot on top of the rubber cover. 
Ensure that it sticks and is flat, as this helps to 
keep the SIM card slot free from dust.

Speaker

Sim Card Slot

Microphone

Strap hole

Cancel timer

Call/Answer 

Set timer Check 

Call service

Step 1) Open the SIM card slot 

Ensure the Protector Pro is powered off and lay it 
face up in front of you. At the bottom left side of 
the device, there is a rubber cover - lift this up 
from the bottom to reveal the SIM card slot.

Step 2)  Insert the SIM card 

Pop out the micro SIM card found within the box 
and place it in the Protector Pro. On the back of 
the Protector Pro is an image showing the correct 
way of entering the SIM card - please ensure this 
is followed correctly, otherwise the SIM will not be 
read by the device.

Step 3) Closing the SIM card slot 

Fold the rubber cover back over the slot and 
ensure it is pressed in until it is flat and not 
sticking out.

The Protector Pro is fully customisable - to change any settings, speak to your LONEALERT champion.

To download digital versions of our user guides, 

either scan the QR code above, or head to: 

https://www.lonealert.co.uk/lonealert-user-guides/

www.LONEALERT.co.uk

+44 (0)330 999 8484

430-0000

Document Reference: 

437-2001

 -  Protector Pro Complete Guide 

Turn man 

down function 

on/off 

(Disabled by 

default)

Please note: GPS location can take a few minutes to find you when you 

power your Protector Pro up for the very first time. We suggest that before 

use, you place it close to an external window or wear it outside for around 

30 minutes.

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