Before removing the tank, leave the unit for at least 5 minutes to allow any accumulated moisture to drain down into the
tank. Removing the tank without doing this first, WILL cause water to drain into the machines base, where it will leak out
onto the floor, appearing as though the machine has a fault
Following this simple instruction will prevent carpet/general flooring water staining
To empty, so to the rear of the unit, carefully grasp the front edge of the tank, lift it over the lip and slide it gently toward
you, grabbing the short stubby handle as the tank starts to emerge from its recess. With one hand under the front of the
tank and the other holding the handle, carefully lift the tank out completely, empty and then replace. Ensure the tank is
fitted with the sticker THIS WAY OUT pointing outwards from the machine
The unit can then be switched on via the FANS ON and COOLING ON switches
Fitting the tank incorrectly will cause the water to NOT be collected and therefore the unit will appear to be leaking, if you
are unsure, contact your supplier & quote the serial number of the unit
Never remove the tank with the machine operating
Always check the tank is empty, prior to switching on the unit
Storage
Switch the unit OFF and unplug from its power supply, then empty the water tank
Troubleshooting Guide
If the HP switch has tripped:-
1) Check all umbilical connections are made? If ok, proceed to (2), if umbilicals not connected correctly, first reconnect then
proceed to (2)
2) Water pump should be heard to operate after approx 4 minutes. If not, check the coolant level within the top up tank,
(details as above in Cooling System), if level low then top up
If pump operates, leave the unit on test for 30 minutes and check that the outdoor unit fan motor is operating. If not, check
wiring diagram and ascertain if wiring to the motor, or the motor itself has failed.
If no further problems are experienced, then assume the unit is running ok
PROBLEM POSSIBLE
CAUSE SOLUTION
Unit fails to operate
Power failure
Check POWER ON light is illuminated
Check unit is plugged into the power
supply and all umbilical connections are
made
Check plug fuse for failure and correct
13amp rating
Check building ring circuit is not
overloaded
Poor Cooling Performance
Thermostat knob not turned fully anti-
clockwise
Turn knob fully anti-clockwise,
compressor has a minute delay before it
starts and cooling will begin to
commence after approx 10 minutes
Coils dirty or (where fitted) filters dirty
Blow compressed air through the coils
to clean
Wash or replace filters
External unit coil dirty or airflow
restricted
Check external unit, if coils dirty blow
compressed air though to clean
Air inlet grills obstructed Remove
the
obstruction
Fan speed on low setting
Turn the fan speed to med or high
Water Leakage
Clogged drain tube into condensate
pump
Remove the blockage
Condensate pump is blocked or its
internal float switch stuck or failed, or
condensate hoses not correctly
connected within pump recess or at rear
of indoor unit
Systematically check possible causes
listed
Hose not located in pump correctly
Ensure hose is located into pump
Compressor stops running
Input voltage too low
Check line voltage
Thermostat set too low
Turn thermostat fully anti clockwise
HP switch tripped
Refer to HP switch
If problems persist, contact London Cool on 0800 440 444
London Cool air conditioner rental and sales
This document has been compiled in good faith, but no representation is made or warranty given (either express or implied) as to the
completeness or accuracy of this information
