Some additional advanced steps:
You can try adjusting the mic gain lower or higher by following these steps:
o
For Windows, right click on the speaker icon in the system tray, and select
“Recording devices.”
The
system tray
(or "systray") is a section of the taskbars in the Microsoft
Windows desktop user interface that is used to display the clock and the
icons of certain programs so that a user is continually reminded that they
are there and can easily click one of them.In Windows 10, it looks like
this:
Once you’ve opened “Recording Devices,” right click on the P710e microphone and
select “Properties” and then “Levels”
Lastly, adjust the Mic array slider higher and lower to reset the gain
For Mac, (Placeholder)
Enable/disable processing:Sometimes the audio processing in the conferencing
application can interfere with headset performance.If your application allows you to
enable/disable audio processing, take this step to evaluate if it makes a difference
If your audio problems persist, please contact technical support
P710e is designed to run either Bluetooth or USB, but not at the same time. USB has the priority, so if
USB is started Bluetooth will disconnect automatically.
If your Bluetooth device loses connectivity or can't be connected to your speakerphone, try the following:
Make sure your device is paired with your speakerphone and Bluetooth is active.
Place your Bluetooth device closer to the speakerphone — it might be out of range.
Move your Bluetooth device and speakerphone away from other wireless sources — you could be experiencing
interference.
The P710e speakerphone can be connected to up to two devices at a time - make sure you don't already have two
devices connected.
The P710e has an NFC tag located on the left side of the speakerphone. To connect to your
speakerphone with NFC, touch the NFC area of your device (usually around the battery; see your
device documentation for help) to the NFC tag on your speakerphone.
NOTE: If prompted by your device, confirm the connection.
