
Limited Warranty Policy
All LCD monitors feature a three-year-limited warranty with free change in the first
year from the date of purchase. If product is determined to be defective, we will
repair or replace the product with refurbished or remanufactured parts or
components during the warranty period.
This warranty is valid only for the first consumer purchaser.
This warranty does not cover cosmetic damage or damage due to acts of God,
accident, misuse, abuse, negligence, commercial use or modifications of, or to any
part of the product.
This warranty does not cover damage due to improper operation or maintenance (see
manual), connection of improper voltage supply, or attempted repair by anyone
other than a facility authorized by us to service the product. This warranty does not
cover irregular pixel performance on the screen, and damages result due to delivery
or improper shipping. This warranty does not cover product sold AS IS or WITH ALL
FAULTS, and failure to follow instructions supplied with the product.
This warranty is invalid if the factory-applied serial number has been altered or
removed for the product and broken security seal.
The customer must have model number, serial number, and original proof of
purchase in the form of a bill of sales or receipt invoice, which is evidence that the
unit is within the warranty period, must be presented to obtain warranty service.
Our helpful technical support and customer service staff will attempt to correct any
minor issues that might be causing the product failure. If the technical service or
customer representative is unable to fix the issue by phone, a return material
authorization (RMA) number will be issued. Along with the proof of purchase and the
RMA number, the customer can ship the defective unit back to us Once the defective
unit is received, and tested, we will ship a replacement unit back to customer. It is
the responsibility of the customer to properly package the monitor with plugs,
power supply, etc.
We shall not be liable for the loss of the use of the product, inconvenience, loss or any
other damages, direct or consequential, arising out of the use of, inability to use, or
any claim against the customer by any other party. Some regions do not allow
exclusion of incidental or consequential damages, so the above limitations and
exclusions may not apply to you.
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