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LOFTNESS SPECIALIZED EQUIPMENT, INC.
WARRANTY POLICY
The warranty policy begins upon delivery of the unit to the original customer.
All Loftness products have a one (1) year warranty policy.
If any Loftness product is used as a rental unit, the warranty period extends for only 30 days from the delivery
date to the original customer.
Loftness Specialized Equipment, hereinafter referred to as LOFTNESS, a manufacturer of quality machinery since
1956, warrants new LOFTNESS machinery and/or attachments at the time of delivery to the original purchaser,
to be free from defects in material and workmanship when properly set up and operated in accordance with the
recommendations set forth in the LOFTNESS Operator’s Manual.
LOFTNESS’ liability for any defect with respect to accepted goods shall be limited to repairing the goods at an
authorized dealer or other LOFTNESS designated location, or replacing them as LOFTNESS shall elect. The above
shall be in accordance with LOFTNESS warranty adjustment policies. This warranty shall not apply to any machine
or attachment which shall have been repaired or altered outside the LOFTNESS factory or authorized LOFTNESS
dealership or in any way so as in LOFTNESS’ judgment, to affect its stability or reliability, nor which has been subject
to misuse, negligence or accident, nor to any machine or attachment which shall not have been operated in accordance
with LOFTNESS’ printed instructions or beyond the company recommended machine rated capacity.
WARRANTY REQUIREMENTS
Warranty registration form must be filled out and returned to Loftness Specialized Equipment to validate all
future warranty claims.
LIMITATIONS OF WARRANTY
All Products – LOFTNESS products are designed to provide years of dependable service when proper use and
maintenance is adhered to. The potential for misuse in many applications exists, therefore a limited warranty is provided
as follows:
All Shredders, Axes, Cutters & Mowers – Rotor Balance: Critical rotor balance can be affected by conditions beyond
LOFTNESS’ control, such as the operation of a shredder beyond the Company’s rated capacity, improper knife
replacement, missing knives, striking foreign objects, lack of lubrication, etc. Any failure resulting from running in as
“out-of-balance” condition, such as, but not limited to bearing and or drive-line failure, metal fatigue, cracks, etc. will
be considered abuse and will not be covered under warranty. LOFTNESS may elect to have an area representative
evaluate the condition of the machine before warranty is considered.
To receive a warranty claim, a return authorization from LOFTNESS must be obtained. The failed part may then be
returned in an untampered status. This warranty does not include freight or delivery charges incurred when returning
machinery for servicing. Dealer mileage, service calls and pick-up/delivery charges are the customer’s responsibility.
EXCLUSIONS OF WARRANTY
Except as otherwise expressly stated herein, LOFTNESS makes no representation or warranty of any kind, expressed
or implied, and makes no warranty of merchantability in respect to its machinery and/or attachments and makes no
warranty that its machinery and/or attachments are fit for any particular purpose. LOFTNESS shall not be liable for
incidental or consequential damages for any breach of warranty, including but not limited to inconvenience, rental
or replacement equipment, loss of profits or other commercial loss. Upon purchase the buyer assumes all liability, all
personal injury and property damage resulting from the handling, possession or use of the goods by the buyer.
No agent, employee, or representative of LOFTNESS has any authority to bind LOFTNESS to any affirmation,
representation or warranty concerning its machinery and/or attachments except as specifically set forth herein.
April 2009
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