Placing an Internal Call
•
Lift handset or press
•
Dial extension or press a
speed dial
Placing an External Call
•
Lift handset
•
Dial access code 9 + number
Answering a Call
•
Lift handset OR Press
Placing a Call on Hold
•
While on a call press
•
Line key will flash
Note:
A
held
call
will
ring
back
after
1
minute
Retrieving a Held Call
•
Press
OR
the flashing
line key
Redial
•
Press
twice to call
back the last number dialed
Message Waiting Light
Located in the Top Right-Hand
Corner of the phone, when you have
a voicemail, this will be lit up red
Changing Availability State
•
Press
•
Enter your voicemail password
followed by #
•
Press 7 for mailbox options
•
Press 2
• Press 1 for Available
• Press 2 for In a meeting
• Press 3 for Out of office
• Press 4 for Vacation
• Press 5 for Custom
• Press 6 for Do not disturb
Park
Parking a Call
•
While on a call press
•
Open a new line and dial *11
followed by the extension
number where you want to park
the call.
Retrieving a Call
•
To unpark the call, dial *12
followed by the extension
number where the call is parked
Transferring a Call
Blind Transfer
•
While on a call, press
•
Dial 9 + number or press a
speed dial or dial an extension
•
Press
•
Hang up
Consult Transfer
•
While on a call, press
•
Dial 9 + number or press a
speed dial or dial an extension
•
Wait for an answer, then
announce the call
•
Hang up to complete the
transfer
Conference Calls
•
While on a call, press
•
Dial 9+ number or press a
speed dial or dial an extension
•
Press
again and all
parties will be connected
Note:
You
can
hang
up
the
call
and
the
other
two
parties
will
still
be
connected
Hot-Desking
Allows you to assign another phone
as your phone
Logging In
•
Press
•
Press #
•
Enter you Extension
•
Enter your Password
•
Press 7 for mailbox options
•
Press 3
•
Press 1 to assign yourself
•
Press 2 to unassign yourself
PHONE USER GUIDE –
MITEL 6910
