Lodestar LightBox LS2-OB-G3, Руководство пользователя

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TROUBLESHOOTING
To determine malfunc ons in the device opera on:
●
examine this manual
●
check if the device housing and/or warranty seals have been
damaged. In case of damage detec on, contact the manufacturer
for non-warranty repair.
Instruc ons for Troubleshoo ng
Malfunc on
Troubleshoo ng Method
1. The device does not
communicate with a remote
control.
2. Lack of communica on
with dispatching point.
●
check the ba eries of a remote control;
●
check if the speci fi ed device’s address is correct,
or try to use broadcast address (see manual for
remote control);
●
reset LightBox manually with a magnet (see
Sec on RESET on page 21);
●
check the ba ery pack of LightBox;
If the cause of the malfunc on is not detected,
please, contact technical support service
Contacts can be found in product’s passport.
A er technical support consulta on, please, send
the set of the devices in factory packaging with
malfunc ons’ descrip on to the manufacturer for
its further repairs.
●
check the work of mobile network
communica on in the region;
●
evaluate the signal level in the place of the device
installa on - if the signal level is low or
unstable, try to change mobile operator;
●
check the SIM card balance, it is posi ve, that
SIM card can be blocked by the mobile
operator;
●
check used data tra ffi c volume;
●
check the SIM card performance, try to swap the
SIM card for a working SIM card and check the
communica on;
Revision D2 (
March 2020
)
UM LightBox
25