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Locomarine Yacht Router Mini 4G, Руководство пользователя

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Locomarine Yacht Router Mini 4G Скачать руководство пользователя страница 27

www.yachtrouter.com

27

15. 

ONLINE REMOTE SUPPORT 

Each Yacht Router is equipped with 

Online Remote Support 

feature that gives our technical support ability to connect to your 

Yacht Router to check and resolve possible problems.

To establish 

Online Remote Support

 you have to send an e-mail to 

[email protected]

 with following details: 

1. Contact details (Name, e-mail, phone number)

2. Yacht Router model (Micro, Mini, Standard, Pro)

3. Yacht Router serial number.

4. Description of the problem.

5. Suggested best time (minimum one) when our technicians can connect to your Yacht Router. Please note that our Support Team 

is available from Monday to Friday, 9-17 hrs (Central European Time).

Once we receive your request we will provide further instructions by e-mail or phone.

IMPORTANT: to establish Remote support Vessel Network 1 on your Yacht Router MUST be connected to the Internet. 

To perform additional diagnostics our Support Team will sometimes need to connects remotely to your computer. To do that you 

will have to install 

Team Viewer

 software. If you already use this software you will have to provide 

Your ID

 and 

Password 

from 

Team Viewer software. You can fine Team Viewer download link on our website 

www.yachtrouter.com

 under Support section or 

simply click 

here

.

Содержание Yacht Router Mini 4G

Страница 1: ...www yachtrouter com User Manual Read carefully and DO NOT PANIC For better understanding check video tutorials on our website Register your product for software update notifications version 1 2 ...

Страница 2: ...dicator and Ports 10 13 SETUP PROCEDURE 11 13 1 Installing Yacht Router 4G Control Software on computer with Windows operating system 11 13 2 Installing Yacht Router 4G Control Software on your iPhone or iPad 11 13 3 Installing Yacht Router 4G Control Software on your Android smart phone or tablet 11 13 4 Connecting Touch Screen Controller 4G 11 13 5 Power on Yacht Router 12 14 Yacht Router 4G Con...

Страница 3: ...rity 4 DISCLAIMER AND WARNING The contest of this manual are well prepared by Locomarine d o o While we try to improve our equipment at all time Locomarine d o o shall incur no liability based on contest updates or modification of the contest or the lack of contents in this manual Because of the nature of wireless communications transmission and reception of data can never be guaranteed Data may b...

Страница 4: ...both IMPORTANT Exposure to Radio Frequency Radiation 20 cm minimum distance has to be maintained between the antenna any and the occupational user and 75 cm to general public 7 SAFETY INSTRUCTION ELECTRICAL SHOCK HAZARD Do not open enclosure of the equipment if you are not qualified to do it TURN OFF THE POWER IMMEDIATELY IF WATER LEAKS INTO THE EQUIPMENT OR OBJECT DROPS INTO THE EQUIPMENT Continu...

Страница 5: ...bility to establish two vessel WIFI networks Client to Vessel that you will be able to independently connect to other WIFI networks e g marina WIFI Hotspots mobile networks 4G 3G EDGE GSM or your satellite Internet equipment For larger yacht where single WIFI Access Point is not enough to cover all areas additional WIFI Extender is available Schematic drawing of Yacht Router Mini 4G capability and...

Страница 6: ...Extenders support WIFI Extender support yes Max number of supported WIFI Extenders 1 PoE injector power outputs not available Mobile Expander support no LAN Expander support no Max number of supported Mobile Expanders not available Max number of supported LAN Expanders not available WIFI LAN Expander DC power outputs not available 10 3 Vessel to Shore WIFI Internal WIFI module yes Remote WIFI modu...

Страница 7: ...C power controller no Max power consumption W without WIFI Extenders 23 Operating temperature range C 10 to 60 Operating humidity range non condensing 5 95 Enclosure material aluminium Enclosure mount type wall IP Protection IP50 Dimension mm WxDxH without antennas 150 x 246 x 72 10 7 Software features Hotspot no Hotspot supported on Client to Vessel WIFI networks not available WAN Auto switching ...

Страница 8: ...O YACHT ROUTER TO AVOID SEVERE DAMAGES ON MOBILE NETWORK MODULE THAT CAN VOID THE WARRANTY Connect WIFI and mobile antennas as showed on the following photo Locomarine WIFI 5 antenna swivel indoor WLAN A 05 Locomarine MOB 5 antenna swivel indoor 3G A 01 WIFI antenna extension cable 1m WLEC 01 IMPORTANT Never place antennas in the same horizontal level If you cannot avoid that position minimum hori...

Страница 9: ...s to Yacht Router SCAN 3G3B3 mobile network antenna Deck mount Adaptor tube RP SMA male to N type female adaptor RTN 01 12 2 Connecting power supply Yacht Router Mini 4G has wide range DC power supply 9 18 VDC We strongly suggest you to install proper fuses 3A on power supply sources cable not supplied with router Connect power cable to green power connector as specified where RED is positive and ...

Страница 10: ...nnection of any LAN equipment like computers printers IP cameras etc For each VESSEL NETWORK 1 or 2 you can independently select Internet source WAN Both vessel networks can simultaneously be connected to the Internet For example computer connected to VESSEL NETWORK 1 can go to the Internet via satellite connection VSAT Inmarsat etc while in the same time computer connected to VESSEL NETWORK 2 wil...

Страница 11: ...er website and subscribe to Software Update Notification Newsletter on our website www yachtrouter com IMPORTANT Yacht Router 4G Control Software will not work correctly if Microsoft Internet Explorer 10 and Microsoft NET Framework 4 is not installed on your computer You can download Internet Explorer 10 from a following link http windows microsoft com en us internet explorer ie 10 worldwide langu...

Страница 12: ... and Vessel Network 3 wireless network after network scan on your computer iPhone iPad or Android device Connect your device to Vessel Network 1 Vessel Network 2 or Vessel Network 3 wireless network Initial password for Vessel Network 1 Vessel Network 2 or Vessel Network 3 wireless network is 12345678 IMPORTANT Be sure your computer is connected only to WIFI Vessel Network Disconnect all other con...

Страница 13: ... screen IMPORTANT Every time you see small clock indicator in upper red status bar you should wait for Yacht Router to finish requested process It small clock is present in the status bar control software will not accept any new request from client side 14 2 Main screen On a Main screen you will see following informations Vessel network name Initial names are Vessel Network 1 and Vessel Network 2 ...

Страница 14: ...at all devices computers smart phones cameras etc connected to Vessel Network 1 can reach Internet for example via VSAT satellite connection while in the same time all devices connected to Vessel Network 2 can use WIFI connection via Hotspot in marina to reach the Internet and all devices connected to Vessel Network 3 can go to the Internet via 4G mobile network On upper example screenshot Vessel ...

Страница 15: ...ption open Mobile Wan Network setup screen Vessel Network 2 button Default value Vessel Network 2 changeable Description open Mobile Wan Network setup screen General Setup section Configurations button Description open Configuration setup screen Contact Us button Description open Contact Us screen with Locomarine contact details Support Network button Description open Support Network connections m...

Страница 16: ...talled Yacht Router 4G Control Software on any of supported device will be able to control Yacht Router It can cause many unwanted and very expensive consequences e g if someone switch Internet source on your Vessel Network from WIFI Hotspot in marina to your Inmarsat FleetBroadband while you are watching movie on YouTube To setup Lock Password press Configurations button to open Configurations sc...

Страница 17: ...her Settings section is consist of Lock Password field Description Yacht Router Lock Password that will prevent other people to setup Press UPDATE button to enter value Vessel to Shore WIFI Power field Default value 0 changeable Description enter transmit power of Vessel to Shore WIFI module to obey your country regulations Default value is 0 and it will set transmit power to maximum available for...

Страница 18: ...tion e g VSAT Inmarsat Iridium WAN Status button Description turn connection to satellite WAN source Internet button Description show Internet connectivity status Available or Unavailable Click on button to refresh status WAN Status turn on off connection to WAN source Internet show status of Internet avail ability Click on it to refresh status WAN Name enter name for your Satellite e g VSAT netwo...

Страница 19: ...division of an IP network GATEWAY field Default value not defined changeable Description a node on a TCP IP network that serves as an access point to another network DNS 1 DNS 2 fields Default value not defined changeable Description server that hosts a network service for providing responses to queries against a directory service UPDATE STATIC CONFIG button Description update manually entered dat...

Страница 20: ...e Options button Description open menu with addition setup buttons and fields Auto LTE 3G GSM buttons Default Auto changeable Description Mobile connection technology Auto fastest available technology LTE 3G GSM Username field Description some mobile network providers use username data It should be provided with SIM card Password field Description some mobile network providers use password data It...

Страница 21: ...division of an IP network GATEWAY field Default value not defined changeable Description a node on a TCP IP network that serves as an access point to another network DNS 1 DNS 2 fields Default value not defined changeable Description server that hosts a network service for providing responses to queries against a directory service UPDATE STATIC CONFIG button Description update manually entered dat...

Страница 22: ... not entered at all Functionality indicated current connection functionality minimum indicate that you have full connection functionality The reasons can be various from damaged SIM card wrong PIN low signal strength etc full indicate that you have full connection functionality Current Operator current operator name or limited service indication mobile network name name of mobile network currently...

Страница 23: ...encrypted WIFI networks Yacht Router can connect to WIFI networks with following encryption protocols WPA WPA2 EAS TKIP WEP limited Use WEP button Default value Off changeable Description turn it on if you plan to connect to WIFI network with WEP encryption Note As WEP encryption is not really secure Yacht Router support only WEP with Static Key Optional 40 bit Start Scanning button Description sc...

Страница 24: ...division of an IP network GATEWAY field Default value not defined changeable Description a node on a TCP IP network that serves as an access point to another network DNS 1 DNS 2 fields Default value not defined changeable Description server that hosts a network service for providing responses to queries against a directory service UPDATE STATIC CONFIG button Description update manually entered dat...

Страница 25: ...ransmit signal level in dBm noise floor noise level in dBm signal to noise difference between signal strength and noise floor This is the best indicator of WIFI signal quality Higher value means better signal For example if signal strength is 10 dBm and noise floor is 107 dBm than signal to noise is 97 dB This number actually shows you how much your WIFI signal is stronger than noise more than 40 ...

Страница 26: ...r WIFI Vessel Networks WIFI Status button not available on Vessel Network 1 Default value On changeable Description enable or disable Vessel Network WIFI DHCP Client List section list of cur rently connected DHCP clients Make Static fix static IP to conected clients Name enter your vessel network name that will appear on Main screen WIFI SSID enter name that will your vessel network transmit as WI...

Страница 27: ...technicians can connect to your Yacht Router Please note that our Support Team is available from Monday to Friday 9 17 hrs Central European Time Once we receive your request we will provide further instructions by e mail or phone IMPORTANT to establish Remote support Vessel Network 1 on your Yacht Router MUST be connected to the Internet To perform additional diagnostics our Support Team will some...

Страница 28: ...16 Reserved range 10 80 0 0 12 Yacht Router Mini 4G IP reservation details Backbone Network 10 81 0 1 16 Vessel Network 1 Gateway 10 81 0 1 Free static range 10 81 0 3 10 81 0 99 DHCP 10 81 0 100 10 81 255 254 DNS 10 81 0 1 8 8 8 8 Vessel Network 2 Gateway 10 82 0 1 Free static range 10 82 0 3 10 82 0 99 DHCP 10 82 0 100 10 82 255 254 DNS 10 82 0 1 8 8 8 8 VLAN id usage 1 9 ...

Страница 29: ... separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device may comp...

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