SERVER WHEELS
Server Wheels Maintenance
Lobster ball machines have two server wheels which throw the tennis balls. Like a
car, Lobster ball machines can for last decades if taken care of properly. And like car
tires, the server wheels will need to be replaced throughout the life of the machine.
Parts are available from lobstersports.com and customers can replace the wheels
themselves or the machine can be shipped back to Lobster for maintenance. We have
created a tutorial video showing how to replace the server wheels which can be found
on our website’s
section or the
Lobster Sports YouTube channel
CUSTOMER SERVICE
Since 1970, Lobster Sports has been dedicated to providing outstanding customer
service. We invite our customers to call us at
800.526.4041
between 8:00am -
4:30pm PST, Monday-Friday or email us at
.
When contacting Lobster about your machine, please include your
machine’s serial
number
, which can be found on the underside of the machine.
• Lift the front of the machine using the molded handhold.
• The serial number is found on the white sticker affixed to the metal platform.
Shipping Damage
If an order arrives with shipping damage, please contact Customer Service
immediately for a replacement. A replacement part may be sent or a damage call
tag may be issued to replace the damaged product. If the machine must be returned,
please use the original box and custom packing material.
WARRANTY ACTIVATION
2-Year Warranty Activation
To activate your 2-year warranty, please register your machine within
30 days of
purchase
by filling out and returning the Warranty Registration on the last page.
Please either email the completed form to [email protected] or mail it in
an envelope to Lobster Sports, 7340 Fulton Avenue, North Hollywood, CA 91605.
Extended Warranty Activation
An extended warranty is available for purchase for machines in the United States.
The extended warranty
must be activated within 60 days of purchase
. Extend
machine coverage by 1, 2 or 3 years in addition to the standard 2-year coverage.
Please see the warranty card on the last page for details.
