Livpure Glitz+, Руководство пользователя, Страница: 12 / 19

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1) What does TDS (total dissolved solids) mean?
Total Dissolved Solids is a measure of dissolved
inorganic substances in water
2) How much time it takes to purify water by
Livpure Glitz
+
Water Purifier ?
Livpure Glitz
+
Water Purifier can purify water @12 litres
per hour. However, the time taken to purify depends on
the impurities present in water, input water pressure
and life of filters.
3) What is the storage capacity of Livpure Glitz
+
Water Purifier?
Livpure Glitz
+
Water Purifier has a storage tank capacity
of 7 litres (approx.) The process of filling the storage
tank is fully automatic and when you take water out of
the tank, the purification process starts automatically
and refills the storage tank.
4) How will I get service/ spare parts for my Livpure
Glitz
+
Water Purifier?
During warranty period, two free preventive mainte-
nance services will be provided at an interval of 150
days & 300 days
.
Breakdown calls will not be charged.
Any consumables like carbon filter, sediment filter, UF
Cartridge will be on chargeable basis .You need to call
our customer care help line number which is printed on
the back page of user's manual. Post warranty of the
machine you have two choices for service contracts
ACMC (Annual Comprehensive Maintenance Contract)
AMC (Annual Maintenance Contract ). Under ACMC all
the spares including the consumables are replaced free
of cost on as when required and in AMC only visit of
customer care representative is free and spares are
charged extra.
5) Is water from first purification cycle fit to drink?
No. it is recommended to drain the first cycle of water
that is filled in the storage tank when the new Livpure
Glitz
+
Water Purifier is installed, and also whenever
cartridges are changed.
6) What should I do if there is no water in the storage tank?
In case there is no water in the storage tank we suggest
following preliminary checks by customer
a) Check if there is water supply
b) Check if there is power supply
If answers to both cases are true, please call Livpure
customer support center
7) Can I service on my own?
It is not recommended to open your Livpure Glitz
+
Water
Purifier and service it by individual. Call our Livpure
customer support center for any issues related to
service & opening the machine.
FAQ’s
8) What should I do if there is a leakage from the
purifier?
In case of leakage from the purifier switch off the
purifier. Check for any visual improper fitment like tap or
connection to purifier. Call our Livpure customer support
number and register for a service request.
9) How long the water in Livpure Glitz
+
Water
Purifier can be used for drinking?
You can use stored water for upto 48 hrs. If it is not
used for 48 hours we advise you to discard that water,
refill and consume.
Trouble Shooting
S.No. Problem Reason Remedies
1. The water from the purifier The water is stored too long in
the storage
Drain the stored water and fill fresh water
tastes unusual
.
Call customer care and get the
purifier services. The filters are choked
2. The purification is taking The ball valve may Please ensure the ball valve is open fully
more time not be opened fully
.
3. The storage tank is not Check the ball valve It should be in open condition.
getting filled
Check if there is any If there is any leakage then call the
customer care number
leakage from the purifier