14. Quality assurance and after-sales service
13. Failure recovery
The following table will help you troubleshoot
the electric traction.
1. B elong to the three packs of services:
Failure
Failure reason
The electric traction can’
t start
The P roduct’
s switch didn’
t open
The battery’
s switch didn’
t open
The battery plug is not connected properly
B attery fault
C ontroller damaged
Wire damaged
Poor contact
Operation No response
C ontroller damaged
Wire damaged
P oor contact
Motor damaged
B attery can’
t charge
The battery doesn’
t match the charger
Socket damaged
C harger damaged
P lug damaged
1
2
3
4
5
6
7
8
Head
tube
,
main
body
,
fork
Upper
,
lower
four
connecting
rod
and
handlebar
Lithium
battery
Moto
Controlle
Charger
Throttle
Electroplated
coating
/
baking
finish
(
large
area
)
Twenty
-
four
months
Fracture
or
desoldering
Fracture
or
desoldering
Less
than
50
%
capacity
Performance
failure
Performance
failure
Performance
failure
Performance
failure
Six
months
Eighteen
months
Twelve
months
Twelve
months
Twelve
months
Six
moths
Six
moths
Part
name
No
.
Warranty
Depreciation
rate
/
day
Breakdown
Remark