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ENGLISH
T
ROUBLESHOOTING
If you have trouble during installation or use of your DVD writer, please refer to the following
information.
Read Problems
Symptom Possible
Cause
Solution
No power
Ensure that the power cord is connected
securely (at all connections).
Does not operate
IDE cable not properly
connected
Ensure that the IDE cable and connectors
are not damaged (check the pins
carefully), and that both sides are
connected.
Power cable not properly
connected
Ensure that the power cord is connected
securely (at all connections).
DVD writer can not be
recognized
IDE cable not properly
connected
Ensure that the IDE cable and connectors
are not damaged (check the pins
carefully), and that both sides are
connected.
Unbalanced disc loaded
Replace the disc with another.
Excessive noise when
reading a disc
Sticker or label attached to
the surface
Detach the sticker/label carefully,
ensuring that you don’t scratch the disc.
Drive locked by software
Wait until the software activity is
finished; or
Stop the software activity and then press
eject.
Cannot open the tray
(Eject)
Disc set incorrectly in tray
Turn off power to the drive, then insert a
small stick or paper clip into the
emergency eject hole to eject the tray.
"Load Contents" or "Import
Session" was not selected
during write process
Make sure you properly select “import
previous sessions” when writing new
data to the disc.
Defective or damaged disc
Always use high-quality media.
Always handle discs with care and keep
them clean. Deep scratches, fingerprints,
or other contaminants on a disc’s surface
can make it unreadable.
Cannot read a previous
session of a CD-RW
disc that has been
written to at least twice
Disc inserted upside down
Remove the disc from the tray and
reinsert it label side up.
