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Appendix A: Troubleshooting
Common Problems and Solutions
Wireless-G Business Notebook Adapter with RangeBooster
Appendix A: Troubleshooting
This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This
appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G
Business Notebook Adapter. Read the description below to solve your problems. If you can't find an answer here,
check the Linksys website at
www.linksys.com
.
Common Problems and Solutions
1. The Wireless-G Business Notebook Adapter does not work properly.
•
Reinsert the Wireless-G Business Notebook Adapter into your PC’s CardBus slot.
•
Right click on My Computer and select Properties. Select the device manager and click on the Network
Adapter. You will find the Wireless-G Notebook Adapter with RangeBooster if it is installed successfully. If
you see the yellow exclamation mark, the resources are conflicting. You will see the status of the
Wireless-G Notebook Adapter with RangeBooster. If there is a yellow question mark, please check the
following:
•
Make sure that your PC has a free IRQ (Interrupt ReQuest, a hardware interrupt on a PC.)
•
Make sure that you have inserted the right adapter and installed the proper driver.
If the Wireless-G Business Notebook Adapter does not function after attempting the above steps, remove the
adapter and do the following:
•
Uninstall the driver software from your PC.
•
Restart your PC and repeat the hardware and software installation as specified in this User Guide.
2. I cannot communicate with the other computers linked via Ethernet in the Infrastructure
configuration.
•
Make sure that the PC to which the Wireless-G Business Notebook Adapter is associated is powered on.
•
Make sure that your Wireless-G Business Notebook Adapter is configured on the same channel and with
the same security options as with the other computers in the Infrastructure configuration.
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