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Troubleshooting 

You can find more help from our award-winning customer support at Linksys.com/support/velop. 

Your Velop was not successfully set up 

If setup  did not complete successfully, you can try the following: 

 

Press and hold the Reset button on the bottom of your Velop  until the LED starts 
blinking (about 10 seconds). Install Velop again. 

 

Temporarily disable your computer’s firewall (see the security software’s instructions 
for help). Install Velop again. 

 

If you have another computer, use that computer to install Velop again. 

Your Internet cable is not plugged in

 message 

If you get a “Your Internet cable is not plugged in” message when trying to set up your Velop, follow 
these troubleshooting steps. 

 

Make sure that an Ethernet or Internet cable (or a cable like the one supplied with your router) 
is securely connected to a Gigabit port on the bottom of the Velop and to the appropriate port 
on your modem. This port on the modem is usually labeled Ethernet, but may be named Internet 
or WAN.  
 

 

 

Make sure that your modem is connected to power and is turned on. If it has a power switch, 
make sure that it is set to the ON or l (as opposed to O) position. 

 

If your Internet service is cable, verify that the cable modem’s CABLE port is connected to the 
coaxial cable provided by your ISP.  

 

Содержание Velop WHW03

Страница 1: ...User Guide VELOP Whole Home Wi Fi Model WHW03...

Страница 2: ...Map 9 Guest Access 9 Parental Controls 10 Media Prioritization 10 Speed Test 11 External Storage 11 Connectivity 12 Troubleshooting 12 Wireless 13 Security 13 Troubleshooting 14 Your Velop was not su...

Страница 3: ...3 Product Overview Front Top view...

Страница 4: ...nnect an Ethernet cable to one of the Gigabit 10 100 1000 ports and to a wired device on your network Both ports on secondary nodes are used to connect to wired devices on the network Note For best pe...

Страница 5: ...connect to Linksys Smart Wi Fi then click Help at the top of the screen Note Licenses and notices for third party software used in this product may be viewed on http support linksys com en us license...

Страница 6: ...f the included internet cable to an Ethernet port on the bottom of your Velop node If you have a modem plug the other end into the Ethernet LAN port on the modem If you have a modem router plug into a...

Страница 7: ...o configure your router directly from your home network Linksys Smart Wi Fi may be available for your mobile device as well See your device s app store for information How to connect to Linksys Smart...

Страница 8: ...n t remember your password click Forgot your password and follow the on screen instructions to recover it For Linksys Smart Wi Fi help connect to Linksys Smart Wi Fi then click Help at the top of the...

Страница 9: ...ices connected to your router You can view devices on your main network and your guest network or display information about each device Guest Access Lets you configure and monitor a network that guest...

Страница 10: ...10 Parental Controls Lets you block web sites and set Internet access times Media Prioritization Lets you set which devices and applications have top priority for your network traffic...

Страница 11: ...11 Speed Test Lets you test your network s Internet connection speed External Storage Lets you access an attached USB drive not included and set up file sharing a media server and FTP access...

Страница 12: ...12 Connectivity Lets you configure basic and advanced network settings Troubleshooting Lets you diagnose problems with your router and check the status of the network...

Страница 13: ...rk You can change the security mode password MAC filtering and connect devices using Wi Fi Protected Setup Security Lets you configure your router s wireless security You can set up the firewall VPN s...

Страница 14: ...rnet cable is not plugged in message If you get a Your Internet cable is not plugged in message when trying to set up your Velop follow these troubleshooting steps Make sure that an Ethernet or Intern...

Страница 15: ...ave accidentally connected to a different wireless network To fix the problem on Windows computers do the following 1 On your Windows desktop click on the wireless icon in the system tray A list of av...

Страница 16: ...n this example is shown selected 3 Click the wireless network name of your Linksys Velop router Damaged_Beez2 4 in the example 4 Type your wireless network password Security Key into the Password fiel...

Страница 17: ...Velop using the power cord do the following 1 Disconnect the power cord from the Velop and the modem 2 Wait 10 seconds and reconnect the power cord to the modem Make sure it has power 3 Wait until the...

Страница 18: ...ryption Browser Support Latest versions of Google ChromeTM Firefox Safari for Mac and iPad Microsoft Edge and Internet Explorer version 8 and newer work with Linksys Smart Wi Fi Environmental Dimensio...

Страница 19: ...materials and construction operating system used mix of wireless products used interference and other adverse conditions BELKIN LINKSYS and many product names and logos are trademarks of the Belkin gr...

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