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Warranty Information

Limited Warranty

Linksys warrants this Linksys hardware product against defects in materials and 

workmanship under normal use for the Warranty Period, which begins on the date of 

purchase by the original end-user purchaser and lasts for the period specified below:

One (1) year for new product

 

Ninety (90) days for refurbished product

 

This limited warranty is non-transferable and extends only to the original end-user 

purchaser. Your exclusive remedy and Linksys’ entire liability under this limited 

warranty will be for Linksys, at its option, to (a) repair the product with new or 

refurbished parts, (b) replace the product with a reasonably available equivalent new 

or refurbished Linksys product, or (c) refund the purchase price of the product less any 

rebates. Any repaired or replacement products will be warranted for the remainder of 

the original Warranty Period or thirty (30) days, whichever is longer. All products and 

parts that are replaced become the property of Linksys.

Exclusions and Limitations

This limited warranty does not apply if: (a) the product assembly seal has been 

removed or damaged, (b) the product has been altered or modified, except by 

Linksys, (c) the product damage was caused by use with non-Linksys products, (d) 

the product has not been installed, operated, repaired, or maintained in accordance 

with instructions supplied by Linksys, (e) the product has been subjected to abnormal 

physical or electrical stress, misuse, negligence, or accident, (f) the serial number on 

the Product has been altered, defaced, or removed, or (g) the product is supplied or 

licensed for beta, evaluation, testing or demonstration purposes for which Linksys 

does not charge a purchase price or license fee.
ALL SOFTWARE PROVIDED BY LINKSYS WITH THE PRODUCT, WHETHER FACTORY 

LOADED ON THE PRODUCT OR CONTAINED ON MEDIA ACCOMPANYING THE 

PRODUCT, IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. Without limiting 

the foregoing, Linksys does not warrant that the operation of the product or software 

will be uninterrupted or error free. Also, due to the continual development of new 

techniques for intruding upon and attacking networks, Linksys does not warrant that 

the product, software or any equipment, system or network on which the product 

or software is used will be free of vulnerability to intrusion or attack. The product 

may include or be bundled with third party software or service offerings. This limited 

warranty shall not apply to such third party software or service offerings. This limited 

warranty does not guarantee any continued availability of a third party’s service for 

which this product’s use or operation may require. 
TO THE EXTENT NOT PROHIBITED BY LAW, ALL IMPLIED WARRANTIES AND 

CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY OR FITNESS FOR A 

PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE WARRANTY PERIOD. 

ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, 

INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, 

ARE DISCLAIMED. Some jurisdictions do not allow limitations on how long an implied 

warranty lasts, so the above limitation may not apply to you. This limited warranty 

gives you specific legal rights, and you may also have other rights which vary by 

jurisdiction.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL LINKSYS BE LIABLE FOR 

ANY LOST DATA, REVENUE OR PROFIT, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, 

INCIDENTAL OR PUNITIVE DAMAGES, REGARDLESS OF THE THEORY OF LIABILITY 

(INCLUDING NEGLIGENCE), ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY 

TO USE THE PRODUCT (INCLUDING ANY SOFTWARE), EVEN IF LINKSYS HAS BEEN 

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL LINKSYS’ 

LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT. The foregoing 

limitations will apply even if any warranty or remedy provided under this limited 

warranty fails of its essential purpose. Some jurisdictions do not allow the exclusion or 

limitation of incidental or consequential damages, so the above limitation or exclusion 

may not apply to you.

Obtaining Warranty Service

If you have a question about your product or experience a problem with it, please go 

to 

www.linksysbycisco.com/support 

where you will find a variety of online support 

tools and information to assist you with your product. If the product proves defective 

during the Warranty Period, contact Linksys Technical Support for instructions on 

how to obtain warranty service. The telephone number for Linksys Technical Support 

in your area can be found in the product User Guide and at 

www.linksysbycisco.

com

. Have your product serial number and proof of purchase on hand when calling. A 

DATED PROOF OF ORIGINAL PURCHASE IS REQUIRED TO PROCESS WARRANTY CLAIMS. 

If you are requested to return your product, you will be given a Return Materials 

Authorization (RMA) number. You are responsible for properly packaging and shipping 

your product to Linksys at your cost and risk. You must include the RMA number 

and a copy of your dated proof of original purchase when returning your product. 

Products received without a RMA number and dated proof of original purchase will be 

rejected. Do not include any other items with the product you are returning to Linksys. 

Defective product covered by this limited warranty will be repaired or replaced and 

returned to you without charge. Customers outside of the United States of America 

and Canada are responsible for all shipping and handling charges, custom duties, VAT 

and other associated taxes and charges. Repairs or replacements not covered under 

this limited warranty will be subject to charge at Linksys’ then-current rates.

Technical Support

This limited warranty is neither a service nor a support contract. Information about 

Linksys’ current technical support offerings and policies (including any fees for support 

services) can be found at: 

www.linksysbycisco.com/support

.

This limited warranty is governed by the laws of the jurisdiction in which the Product 

was purchased by you.
Please direct all inquiries to: Cisco Consumer Business Group, P.O. Box 18558, Irvine, 

CA 92623.

Specifications

Model 

DMRIR500

Carrier Frequency  

38 KHz +/-3.0%

Voltage DC  

3.0V

Standby Current  

Less than 10uA

Operation Current  

Less than 

30mA
Infrared Light Wavelength  

940nm

Minimum Operating Voltage  

2.2V

Infrared Range at 3.0V
Minimum 8m at straight line to a Linksys by Cisco Wireless Home Audio device. 

Minimum 5m at 30 degree conical to an Linksys by Cisco Wireless Home Audio 

device. Refer to the diagram below

Remote 

Unit

30 degree

5m

Home Audio

Home Audio

8m from RCU

Conductor (DMC350)

Director (DMC250)

Docking Station for iPod (MCCI40)

Speakers (DMSPK50)

Controller (DMRW1000)

Remote Control (DMRIR500)

Player (DMP100)

+

Replacing the Battery

If you think you may need to replace the battery in your remote, look at the IR sensor and press 

a button. If you don’t see a red light then you may need to replace your battery.  

 

+

+

The remote uses a standard 3V Lithium CR2032 

coin battery. To replace your battery, perform 

the following steps:

Slide the battery compartment open on 

1. 

the bottom of the remote.

Remove the battery by using a fingernail in 

2. 

the rounded notch to lift it up.

Insert the battery with the + sign facing up. 

3. 

Insert it at the bottom of the remote first.

 

Contact Information

Phone Support (North America): 866-509-7452
Website: www.linksysbycisco.com
Support Site: www.linksysbycisco.com/support
RMA (Return Merchandise Authorization): 

www.linksysbycisco.com/warranty
Sales Information: 800-546-5797 (800-LINKSYS)

Linksys, Cisco and the Cisco Logo are registered trademarks or trademarks of Cisco 

Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Other brands 

and product names are trademarks or registered trademarks of their respective 

holders. Copyright © 2008 Cisco Systems, Inc. All rights reserved. 

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