☆ Check if there is a micro-SD card.
☆ Insert a micro-SD card, you can replay video after 10 minutes.
4) Cannot replay video?
Our camera device can only connect to non-hidden Wi-Fi networks.
5) If the Wi-Fi is hidden, why cannot I find any
network or camera device?
While the camera device is on, use a small object to hold down
the reset button located on the back of the unit for 3-5 seconds.
During the period, do not unplug the camera device.
6) How to restore Factory Settings?
Please make sure your phone is not on silent and the volume
is turned up.
7) Sound is not coming from app on phone?
OTHER NOTES:
● To refresh your camera list, pull-down on the screen while
viewing the camera list.
● After binding the device and phone successfully, if the camera
device does not appear on the homepage, refresh the camera list
interface. If the device is still not showing, log out of your
account, then login again.
● There is approximately a 10-minute delay after a micro SD card
has been inserted before you can replay videos.
● When testing the alarm function, after setting the alarm, please
exit the app to receive the notification when the camera is
triggered by motion.
● 15 user accounts can view the live video of the camera
simultaneously (if the account administrator shares access).
● The first account bound to the camera is defaulted as the
administrator account.
● When syncing the camera device and phone, do not leave the
binding page, please wait for the camera to finish automatically.
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