
Proje
c
t
ELEGANZA 1 LE
Date
10/2014
Version
01
22/
22
6 Troubleshooting
6.1
Troubleshooting table
Error/Fault
Cause
Solution
Adjusting with position buttons not
possible
Handset is locked.
Unlock the handset.
Drive motors have no power
Defective drive motors
Defective battery
Check the mains connection.
Notify the service department.
Plug inserted incorrectly
Insert the mains plug correctly.
Faulty power box
Notify the service department.
Faulty control element
Notify the service department.
Faulty mattress platform height/tilt
adjustment
There is an object on the
undercarriage cover
Remove the object.
Function disabled on supervisor
panel
Enable disabled function.
Drive motors have no power
Defective drive motors
Defective battery
Check the mains connection.
Notify the service department.
Plug inserted incorrectly
Insert the mains plug correctly.
Faulty power box
Notify the service department.
Faulty control element
Notify the service department.
Lowering backrest from the upright
position not possible
Object under the backrest or in the
drive mechanism
Remove the object.
CPR handle is defective
Notify the service department.
Adjusting side rails not possible
The side rail lock is dirty
Clean the locking mechanism.
Locking handle is defective
Notify the service department.
Faulty brakes
The brakes are blocked by dirt
Clean the brake system.
The brake mechanism is defective
Notify the service department.
The head and foot boards cannot be
inserted
The head or foot board is in the
wrong position
Check locking mechanism.
Position head or foot board
correctly.
Defective mechanism
Notify service department.
6.2
Sound signals of the bed
Battery is almost discharged
– the signal sounds after each press of the handset.