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SOFTWARE DESCRIPTION

What is the RA-2400 Remote Access Software Program?

The RA-2400 Remote Access software is a communications program designed
to work with Linear’s PERS-2400 Personal Emergency Reporting System. The
software runs on an IBM PC or compatible computer and connects to the console
through the standard telephone network with the computer’s modem. This 32-bit
software runs under all Windows operating systems.

RA-2400 software is the only way to program Linear PERS-2400 Consoles
(excluding loading transmitters into the Console). RA-2400 sets the options for:
Console alarm, audio, and sensors; communicator telephone numbers, call
routing, formats, reporting codes and account numbers.

The RA-2400 software has a large help file that can be accessed at any time by
selecting “Contents” from the “Help” menu or by pressing the F1 key.

How does RA-2400 connect to a PERS-2400 Console?

Remote Access communicates with the Console over the same phone line the
Console uses to send communicator reports. Remote Access can also connect
to the Console without a telephone line by directly connecting the Computer modem’s
LINE jack to the Console’s LINE jack using a standard modular telephone cord.

With a telephone line connection (

remote connection

), a special dialing procedure

is used. First, Remote Access dials the phone number specified for the Console.
Remote Access waits long enough for the phone to ring two or three times, then
hangs up. Next, Remote Access waits, then dials again. This second call is
answered on the first ring by the Console.

With a direct connection (

local cable connection

), Remote Access prompts the

user to place the Console in Test Mode and press the Console’s EMERGENCY
button to establish the connection.

Once the connection is made, the Console will check if its remote access
password matches the calling software’s password. If the passwords match,
access is granted.

Do I have to be connected to a Console to make programming changes?

Since Remote Access knows the programming structure, you can modify an
Account Profile without being connected to a Console. This means you can set
all of the values for a specific Console configuration and then connect to a unit
and send all of the values that you have set. This is referred to as off-line Console
configuration.

How do I change Console settings while on-line?

While on-line with the Console, make any changes to the Account Profile then
send the data to change the Console.

Can I make a template with the typical settings for all of my accounts?

Programming “templates” can be created to speed up programming multiple
Consoles. Common settings, such as the Central Station telephone number,
communicator format, Console and communicator configurations which are
shared by all of your accounts can be stored in an Account Profile and used as a
template. That template file can be used as a basis for creating each customer
Account Profile file (*.PES). See “Using Profile Copies” in the Help contents for
more information on creating a template.

How do I add and remove the program’s password?

A password can be set to restrict the RA-2400 to authorized users only. To add
a password, select “Change Password...” from the “Options” menu. Enter the
password in the “New Password” field. Verify it by entering the password again
in “Re-type New Password” and click OK.

To remove the password, enter your password in “Old Password”, don’t enter
anything on the “New Password” and “Re-type New Password” fields and
press OK.

INSTR,RA-2400/PERS-2400,REF GUIDE

LINEAR P/N: 217163 D

INK: BLACK

MATERIAL: 20 LB. MEAD BOND

SIZE: 8.500" X 5.500"

SCALE: 1-1

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Содержание REMOTE ACCESS SOFTWARE RA-2400

Страница 1: ...on Linear may make improvements and or changes in the product s and or software described in this publication at any time MS DOS Windows WindowsNT Windows95 Windows98 WindowsME WindowsXP and Windows20...

Страница 2: ...CONSOLE ALARMS 18 4 4 CONSOLE AUDIO 19 4 5 SENSORS 20 4 6 COMMUNICATOR MAIN 22 4 7 COMMUNICATOR ROUTING AND NUMBERS 23 4 8 COMMUNICATOR ENABLED REPORTS 24 4 9 COMMUNICATOR 4 BY 2 FORMAT 25 4 9 1 4 BY...

Страница 3: ...EMERGENCY button to establish the connection Once the connection is made the Console will check if its remote access password matches the calling software s password If the passwords match access is g...

Страница 4: ...software plus 18K available space for each Account Profile file CD drive Recommended System Pentium or better based personal computer with 16 Mb RAM or more Windows 95 98 NT ME XP 2000 operating syste...

Страница 5: ...file Section 4 1 Enter customer information Section 4 2 Set the Console s alarm options Section 4 3 Set the Console s audio options Section 4 4 Enable the Console s communicator and choose a communica...

Страница 6: ...s the directory and copies the program files onto your hard disk A Remote Access icon will be created on your desktop screen If you are performing a reinstallation or an update you will be prompted to...

Страница 7: ...shown in the Modem Properties window Click on the DIAGNOSTICS tab The modem installed with the COM port highlighted should be shown Note the COM port information It is used when setting COM port in th...

Страница 8: ...d find that entering data and navigating around the RA 2400 program dialog boxes is similar to most other Windows programs New users or users unfamiliar with running Windows applications should refer...

Страница 9: ...of unit being programmed USER RESPONSE Select PERS 2400A V2 0 Press OK The RA 2400 program window will appear with a starter template called PERS 2400A V2 0 1 showing in the workspace This file can b...

Страница 10: ...VE Saves the active Account Profile to the hard drive overwriting the existing P20 file SAVE AS Saves the active Account Profile while giving the option to change the name or location of the P20 file...

Страница 11: ...ceive window Used for connecting to a Console to send or receive data or to turn the Console s activity timer on or off OPTIONS CHANGE PASSWORD Opens the Change Password window Used for changing or re...

Страница 12: ...ches of the menu tree Clicking on the minus symbols collapses the menu tree branch Clicking on an item displays the data entry fields in the edit area or other information EDIT AREA Used for adding an...

Страница 13: ...on local or remote dialing method tone or pulse and modem initialization string USER RESPONSE From the COMMUNICATIONS menu select SETUP to view the Communications Setup window See Sections 3 1 3 4 and...

Страница 14: ...RPOSE To set how the modem s speaker functions before and during communications USER RESPONSE Select OFF to silence the modem s speaker at all times Select CARRIER to hear the modem connect and have t...

Страница 15: ...red directly to the modem USER RESPONSE Select REMOTE DIALING if the Console is going to be accessed over the telephone line Select TONE or PULSE depending on the requirements for your telephone syste...

Страница 16: ...m better with a custom initialization string USER RESPONSE Leave USE DEFAULT INITIALIZATION STRING option selected unless you are are having trouble connecting with your modem IF YOU ARE HAVING TROUBL...

Страница 17: ...T CODES 30 Each installation requires an Account Profile While many items are the same in different Consoles reporting to the same Central Station some items account number customer information sensor...

Страница 18: ...SE NEW Click on NEW icon on toolbar or select NEW from the FILE menu Select PERS 2400A V2 0 Click OK The new Account Profile will appear as a starter template called PERS 2400A V2 0 1 or 2 3 etc in th...

Страница 19: ...stomers address in ADDRESS fields 1 2 3 Enter the customers telephone number s in PHONE fields 1 2 Enter the number of the telephone line that the Console is connected to in the CONSOLE PHONE field Th...

Страница 20: ...ntral Station is complete does not effect the fire siren Enter the length of time in minutes for the fire siren to run in the FIRE ALARM SIREN TIME field ACTIVITY TIMER Click the arrow to show a list...

Страница 21: ...y but 9 to extend the time 90 seconds TWO WAY DUPLEX The operator will be able to hear sound from the Console and will be able to talk through the Console s speaker The audio board will listen until t...

Страница 22: ...location Also can be used to remove a sensor from the Console s memory FIRE Sensor will trigger the fire siren and report the fire code to the Central Station ACTIVITY RESET Sensor will reset the Acti...

Страница 23: ...K FROM THIS BOX IF A MODEL DXT SENSORHASBEENPROGRAMMEDINTOTHIS SENSOR LOCATION or if you don t want supervision for that sensor This will keep the Console TROUBLE indicator from lighting due to missin...

Страница 24: ...e with the RA 2400 program The default password is 987654 DO NOT FORGET THIS PASSWORD LOCAL OR REMOTE PROGRAMMING ACCESS TO THE PERS 2400 IS IMPOSSIBLE WITHOUT IT 15 SECOND DIALING DELAY Check this bo...

Страница 25: ...before re trying Select TROUBLE REPORTS ONLY TO SUPERVISORY to have trouble reports routed to the supervisory number only NOTE This does not effect emergency reports which are all routed to the primar...

Страница 26: ...ivity Timer is turned on or off Check AC POWER FAIL STATUS REPORTING if communication of loss and restoration of AC power is desired not supported in Versions 1 0 to 1 4 Click arrow on AUTOMATIC TEST...

Страница 27: ...s not indicate which sensor caused the report POINT TO POINT REPORTING Point to Point reporting can send 40 report codes Each sensor zone has a unique ALARM code and TROUBLE code NOTE With either repo...

Страница 28: ...ng must be selected see Section 4 9 for these codes to report USER RESPONSE ZONE CODES Enter a new two digit alarm code for any sensor zone that needs to be changed NOTE Entering a 0 for an alarm code...

Страница 29: ...ng must be selected see Section 4 9 for these codes to report USER RESPONSE ZONE CODES Enter a new two digit trouble code for any sensor zone that needs to be changed NOTE Entering a 0 for a trouble c...

Страница 30: ...ssed during an alarm The Automatic Test Report occurs every 1 7 or 30 days if the Automatic Test Report is enabled see Section 4 8 No AC and AC restoral reporting is not supported in Versions 1 0 to 1...

Страница 31: ...ected see Section 4 9 for these codes to report USER RESPONSE 4 BY 2 GENERAL ALARM CODES Enter a new one or two digit report code for any general alarm code that needs to be changed NOTE Entering a 0...

Страница 32: ...ALARM CODE EXTENDED CODE CONSOLE EMERGENCY E100 000 SENSOR EMERGENCY E101 0xx SENSOR FIRE E111 0xx CANCEL E406 000 SENSOR LOW BATTERY E384 0xx SENSOR STATUS TROUBLE E381 0xx CONSOLE LOW BATTERY E302...

Страница 33: ...RA 2400 program The Account Profiles that you create exist only on your disk drive until they are copied to a Console The Send Receive window controls all external communications for the RA 2400 softw...

Страница 34: ...Account Profile into the workspace From the COMMUNICATIONS menu choose SEND RECEIVE or click on the SEND RECEIVE button on the toolbar NOTE If you are opening a template created by RA 2400 Versions 1...

Страница 35: ...lready entered in the profile see Section 2 4 USER RESPONSE CHOOSE AN ACCOUNT Click on the desired Account Profile for the Console that is going to be programmed The installation telephone number and...

Страница 36: ...the sensors used in the system be entered into the Console s memory This will prevent having to connect to the Console again after programming if modification of the sensor options is required BEFORE...

Страница 37: ...elephone line Click the CONNECT button The Communications Status area will show the progress of the connection WAIT FOR THE CONNECTION TO COMPLETE The RA 2400 will dial the number once wait for a few...

Страница 38: ...eviously learned sensor information unchanged If this is a new Account Profile its OK to receive the Console data into the new profile USER RESPONSE SENDING Click the SEND DATA TO CONSOLE button The C...

Страница 39: ...ut of the way before editing the Account Profile There is a time limit to the connection The Console will automatically disconnect after three minutes of inactivity ACTIVITY TIMER The Console s Activi...

Страница 40: ...click SAVE If the active Account Profile already has a custom file name it will be saved with the same name NOTE If more than one Account Profile template is open and has been changed additional SAVE...

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