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4.
Afterwards, fill the water tank with clean water and repeat the procedure until the smell of the
descaling product/solution has disappeared completely.
5.
Rinse the pipes with clean water, see “rinse the lines”.
POSSIBLE PROBLEMS AND THEIR SOLUTIONS
PROBLEM
POSSIBLE SOLUTION
“Ice basket full” indicator lamp is on.
· The ice basket is full. Empty it.
· The sensors are dirty. Clean both sensors.
· The sensors are broken. Contact the after-sales
department.
“Ice basket full” indicator lamp flashes.
· The ice scoop is blocked. Clear the blockage or
contact the after-sales department.
The appliance stops working.
· The ice scoop is not in the correct position. Remove
the ice from the scoop and press the power button. If
the appliance does not work after restarting, please
contact the after-sales department.
Indicator lamp “water reservoir empty”
lights up.
· Is the water reservoir empty? Fill the water reservoir
with water.
· There’s air in the pump. Restart the appliance with
the on/off button.
· The water supply is blocked. Clean the filter on the
bottom of the water tank.
There are no indicator lights on.
· There is no power applied to the appliance. Check
the plug is placed in the socket.
· Make sure the fuse is not broken.
The ice is too big and there are bits of
broken ice sticking to it.
· It is possible that ice from a previous cycle has ended
up in the water tray. Turn off the appliance and
remove the ice from the water tray.
· The water in the reservoir is too cold. The
recommended temperature is between 8 and 25°C.
The appliance goes through the cycle, but
no ice comes out.
· The ambient temperature or the water temperature
is too high. Do not use the appliance at a
temperature higher than 32°C and fill the tank with
cold water.
· The compressor or the ventilation motor is broken.
Contact the after-sales service.
· There is insufficient coolant in the appliance. Contact
the after-sales service.
The appliance works, but the water gets
warm.
· Contact the after-sales service.
The ice basket is full, but the indicator light
is not lit.
· The operation of the sensors is blocked by sunlight.
Move the appliance.
· The sensors are broken. Contact the after-sales
department.