User Manual
English
Troubleshooting
There is no display on the screen.
It has been found that there are significant differences in the cable lengths/types and even input ports
which can be used on different brands of display using HDMI resolutions. If problems are
experienced, please apply the following steps:
▪
Reset the matrix extender or receiver unit using the reset push button.
▪
Try a different input port on the display.
▪
Reduce the cable length on the Input and Output to 1m.
▪
Try a different type of 1m HDMI Cable.
▪
Check that the DC plug and jack used by the external power supply is firmly connected.
▪
Check that the Cat.6 or above cable is connected correctly.
▪
Power off all the devices, then power on in this order: first, the matrix unit, then the display and finally
the source.
▪
For some HDMI devices it may be helpful to unplug and re-connect their HDMI connection to re-initiate
the HDMI handshake and recognition.
▪
Reduce the length of Cat.6 or HDMI cable used or use a higher quality cable.
Lindy regularly checks and tests our product range to ensure maximum compatibility and performance.
For the most up to date version of this manual, please refer to your local Lindy website, search for the
relevant part number and find the manual under Downloads.
For further assistance please contact your local Lindy Technical Support team. Details can be found at
your local Lindy website.
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