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The arbitration of claim(s)/dispute(s) under this Agreement shall be pursuant to the American Arbitration
Association’s (“AAA”) United States Commercial Dispute Resolution Procedures and Supplementary
Procedures for Consumer-Related Disputes (see www.adr.org for their rules and procedures).
The arbitration of any claim/dispute under this Agreement shall be in the State of Illinois or the location in
which you received this Agreement.
All administrative expenses of arbitration proceedings under this Agreement shall be divided equally
between you and Company, except that: (a) if the claim/dispute subject to the arbitration proceedings is
less than ten thousand dollars (US$10,000), you will be responsible for no more than one hundred twenty-
five dollars (US$125) in administrative expenses; (b) if the claim or dispute subject to the arbitration
proceedings is more than ten thousand dollars (US$10,000), but less than seventy-five thousand dollars
(US$75,000), you will be responsible for no more than three hundred seventy-five dollars (US$375) in
administrative expenses; and (c) if the claim/dispute subject to the arbitration proceedings is more than
seventy-five thousand dollars (US$75,000), then you will be responsible for administrative expenses in
accordance with the Commercial Fee Schedule provided by the AAA. You acknowledge and agree that
each party shall pay the fees and costs of its own counsel, experts and witnesses.
Consumer Rights & Arbitration Agreement