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IG_Lucid _nova_pro_EN_09.03.2018_V2.0 - Similar to illustrations, technical data are subject to change
Guarantee period
1. The guarantee period is 2 years, where an extension to the guarantee was not agreed for an extra fee at the
time of purchase. This starts when the product is delivered to the end user. Any claims under guarantee must
be made in writing.
2. To validate a guarantee claim, the receipt must be presented, on which the delivery or purchase data is clear-
ly visible. In the event of a claim under guarantee, the device should be sent to your specialist retailer or to
the following address:
LIGHTS 4 Europe GmbH & Co. KG
(in the following „LIGHTS“)
Gaildorfer Str. 6
D-71522 Backnang
Email: [email protected]
All design, material and manufacturing faults are covered by the guarantee.
3. The guarantee excludes any faults or deficiencies relating to the following points:
a. Failure to follow the operating and safety instructions.
b. Natural wear and tear.
c. External factors such as transport damage or damage caused by impact, shock or over heating, as well as
chemical or electro-chemical factors such as those caused by water, acids or improper use.
d. Repairs or alterations carried our by non-authorised third parties.
e. Use of unsuitable accessories.
f. Unauthorised opening of the housing
g. Removal of the type plate
4. The following are also excluded: Damage caused by improper handling, fitting or maintenance of the lumi-
naires (see fitting instructions), damage caused by excessive force, fire, vandalism or accidental damage.
5. LIGHTS will resolve any faults within the guarantee period in consultation with the specialist retailer. This
will take the form either of a repair of replacement of the component in question. Parts removed become the
property of LIGHTS. Any further claims, of any kind, in particular claims for damages are excluded.
6. The following are excluded from the guarantee:
a. Costs for removal / fitting of the faulty or repaired luminaires
b. Costs for sending back the faulty luminaires
LED luminaire from LIGHTS are subject to ongoing development with regard to technical progress. For this rea-
son, in the event of a repair or a replacement, the design of the repaired or replaced luminaires may not corre-
spond to the original design of the luminaire subject to the claim, but it may be of equal or higher quality in terms
of its properties and features. LIGHTS reserves the right to change guarantee periods, fixed price arrangements
and conditions without prior notice. However, guarantees with a valid registration before the time of the change
remain unaffected by this. LIGHTS reserves the right to make the final decision with regard to the validity of a
guarantee claim.
