Q. I can’t find the power cord and remote control. Where is it located?
A. The chair’s accessories are located packed together on the underneath
of the chair, tied to the frame body.
Q. My remote control’s light is illuminated, how do I turn it OFF?
A. The remote control light illuminates when the unit is receiving power
from the outlet. It can only turn OFF when the chair is unplugged from
the wall.
Q. My chair does not recline/lift. Why?
A. On the remote control you must PUSH and HOLD the UP or DOWN
button.
Q. Can the heating feature be used independently?
A. No, the heating function can only be used with the massage mode.
Q. I have a medical device, such as a pacemaker, can I use this chair?
A. Please consult your doctor first before using this device.
Q. I turned on the heat mode, but I can’t feel anything.
A. The heating feature can take up to 30 min to feel the effects.
Q. How is the chair constructed?
A. The chair has a steel frame and pressed wood construction with high
density foam.
Q. How far should the chair be from the wall?
A. To fully recline the chair a minimum distance of 40 inches from the wall
or any obstacle directly behind the chair is required.
FREQUENTLY ASKED QUESTIONS
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