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Q: What does it mean when water flows through the
main body and it becomes warm?
A: At the start of water flow, warm water may flow out due
to room temperature or heat from the main body during
stoppage. This is not a malfunction. Use the machine after
starting water flow.
Q: There are white substances on the bottom of my
Alkaline Ionized water storage container. What are
these?
A: This phenomenon is caused by the calcium mineral
substances in Alkaline Ionized water. Particularly, if the
carboxyl group (CO3) is present, it will bind to the calcium
carbonate (Ca CO3), creating such substances. This is
apparent evidence of electrolysis. Although it is safe to drink,
wash the container - add one spoon of edible vinegar and
water to the container, leave the container for approximately
1 hour, and wash the container.
Q: What is hard water?
A: According to the U.S. Geological Survey, more than 85
percent of the United States geography has hard water.
Hard water forms when naturally occurring minerals enter
water sources. Over time these minerals are absorbed by
groundwater. The two most common types of minerals found
in hard water are calcium and magnesium compounds. The
Water Quality Association of the United States defines hard
water as water containing dissolved hardness minerals
above 1 GPG (grains per gallon). The most common hardness
causing minerals are Calcium and Magnesium. Levels of
hardness are classified as follows:
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