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Is there a Problem?
If you find the gas hob cannot work suddenly or cannot work properly. Before contacting
customer service for assistance, let us check what we can do .
First of all, check and confirm there have no interruptions to the gas and electrical supplies, particularly, if
the gas valves keeping turn on.
The burner cannot be lighted or the flame is not uniform around the burner.
Check to make sure that:
The gas holes on the burner are not clogged;
All of the movable parts of burners are fixed correctly;
There is no air flow around the cooking surface.
The flame does not keep lighting to the burner with thermocouple.
Check to make sure that:
You press the knob all the way;
You keep pressing the knob for enough time to activate the thermocouple.
The gas holes are not clogged in the area corresponding to the thermocouple.
The flame goes out while turning knob to "Low" setting.
Check to make sure that:
The gas holes are not clogged.
There is no air flow around the cooking surface.
The minimum has been adjusted correctly (see the section entitled "Minimum Regulation").
The cookware is not stable.
Check to make sure that:
The bottom of the cookware is perfectly flat.
The cookware is centered correctly on the burner.
The support grids have not been inverted.
After checked all of these, the gas hob still does not work properly, please contact the Customer Service
Center and inform them of:
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Tile type of problem .
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The gas hob model number as indicated on the packing carton, and order number.
Never call the technicians who is not authorized by your supplier, and refuse to use the spare parts which
are not from manufacturer.
Installation Instructions for built-in
The following instructions are directed at the qualified installer, so the installation and maintenance
procedures may be followed in the most professional and expert manner.
Important: Unplug the electrical connection before performing any maintenance or regular upkeep
work.
Positioning for gas hob
Important:
this unit may be installed and used only in permanently ventilated rooms.
The following requirements must be observed:
