5
TROUBLE SHOOTING GUIDE
Problem:
Swivel head is not rotating, causing the leader hose to kink up.
Solution:
Remove leader hose and turn the square head of the swivel several times; apply lubricant.
Problem:
Your new Liberty hose reel is leaking at the swivel.
Solution:
Apply Teflon/Plumber's Tape on the threads or/and make sure fixtures are tightened.
It is
normal for the swivel to leak slightly until the O-rings are wet and have seated. If the leaking continues,
try these steps:
(It is not necessary to return the hose reel)
1. If the leader hose is attached to the swivel, unscrew the hose and look inside the swivel.
2. Check that the hose washer is inside the nut. You may contact Liberty Garden Products for a new
hose washer or obtain one at any hardware store.
3. If your swivel is old, the O-rings may be worn, please contact us for a new set of O-rings.
4. If these steps do not solve your leaking problem, contact Liberty Garden Product’s customer service.
CALL US AT 1-866-820-5805 IF YOU HAVE ANY QUESTIONS
REGARDING TROUBLESHOOTING AND MAINTENANCE
SHAFT
O-RING HOUSING O-RING
SNAP RING
WASHER
INSERT
O-RING
NUT
