DL-7USB-PHUB | DL-4USB-PHUB Quick Guide
4
Maintenance and Troubleshooting
Maintenance
• If the USB hub is not in long-term use, please reseat the power adapter.
• When cleaning the USB hub, disconnect all connections, including power. Please use a dry, soft cloth
to wipe. If the dirt is serious, use a neutral cleaner gently. Do not use strong or corrosive detergent.
Avoid
• Low-cost, uncertified USB cables.
• Spilling liquid on the USB hub.
Troubleshooting
• Computer software doesn’t detect the connected USB periphials when connected to the hub:
Step 1: Make sure that any other applications that are using the said periphial(s) are fully closed.
Step 2: Within the software of your choice, make sure you have selected the device under “audio &
video settings”.
Step 3: Make sure the USB drivers on your computer are up to date.
• Computer hardware doesn’t detect the USB Hub:
Step 1: Reconnect the hub’s USB cable to your computer.
Step 2: Restart your computer.
Additional Information
Experimenting with the position of the mic with respect to the audio source will ensure the optimal
results you are seeking in any given application.
