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35
EN
Symptoms
Reason
Solution
Washing machine
not filling
properly
Filter clogged.
•
Make sure the inlet filters on the fill valves are
not clogged.
Supply hoses may be kinked.
•
Check that supply hoses are not kinked or
clogged.
Insufficient water supply.
•
Make sure that both hot and cold water taps are
turned on all the way.
Hot and cold supply hoses
are reversed.
•
Check supply hose connections.
Washing machine
will not drain
water
Kinked drain hose.
•
Ensure that the drain hose is not kinked.
Drain located higher than 1.2
m above the floor.
•
Make sure that the drain hose is no higher than
1.2 m above the bottom of the washing machine.
Incomplete or
no dispensing of
detergent
Too much detergent used.
•
Follow the guidelines provided by the detergent
manufacturer.
Cycle time is
longer than usual
The load is too small.
•
Add more items to allow the washing machine to
balance the loads.
Heavy articles are mixed with
lighter items.
•
Always try to wash articles of somewhat similar
weight to allow the washing machine to evenly
distribute the weight of the load for spinning.
The load is out of balance.
•
Manually redistribute the load if articles have
become tangled.
Performance
Symptoms
Reason
Solution
Poor stain
removal
Proper options not selected.
•
Heavier soils and tougher stains may require
extra cleaning power. Select the
Remojo (Soak)
feature to boost the cleaning power of the
selected cycle.
Previously set stains.
•
Articles that have previously been washed may
have stains that have been set. These stains
may be difficult to remove and may require hand
washing or pretreating to aid in stain removal.
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