20
Symptoms
Reason
Solution
The product is
noisy and generates
abnormal sounds.
Is the product installed on a weak
floor or not installed on a stable
surface?
•
Install the product in a place with a flat
and even surface.
Does the back of the product
touch the wall?
•
Adjust the installation position to ensure
there is enough space around the
product. (10 cm)
Is an object placed on top of the
product?
•
Remove the object placed on top of the
product.
No ice forms in
the product. (Only
applicable to models
with ice function)
Is the ice machine cover opened?
•
Put on the ice machine cover.
Have 6 hours passed since tap
water and power were supplied?
•
Use the product after 6 hours since tap
water and power were supplied first.
Fine particles occur in
the filtered water.
Did water bubbles form?
•
Water bubbles may form in the draining
process. It is safe for you to drink.
•
If fine particles still exist after you take
water from the filtered water dispenser
and several minutes have passed, cut
off the tap water and power supply and
contact your distributor, supplier or dealer.
