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15
P/No.3828ER3001M
14
P/No.3828ER3001M
Symptom
Check points
Solution
• Did you press the power button.
• Is the power plug unplugged?
• Is the power supply correct?
• Is the short-circuit breaker turned
off?
• Did you use more detergent than
recommended?
• Did you use low suds detergent for
the front loading washing machine?
• Did you remove the transit bolts?
• Is the washer levelled?
• Is the drain pump clogged with
foreign material?
• Is the washer loaded with excessive
clothes?
• Turn it on.
• Plug it to power supply.
• Use exclusive AC220 – 240V
outlet with ground terminal.
• Turn it on.
• Put the recommended
amount.
• Use detergents only for front
loading washing machine.
• Remove it.
• Place it on an even floor.
• Remove foreign material from
the drain pump.
• Remove the excessive loads.
The machine
does not
start up.
Excessive suds
Excessive
vibration and
noise.
It is displayed when the water pressure
sensor malfunction.
It is displayed when the water overfills due to abnor-
mal water inlet valve.
Refer
12
• Close the water tap.
• Take out power plug.
• Call the service center.
Trouble - Shooting guide
P/No.3828ER3001M
Symptom
Check points
Solution
❏
Check the following before asking for service if the error massage is displayed during
washing, rinsing or spinning.
❏
Request for the service center or agent in the case of failure or damage except for the followings.
• Is the water tap turned off ?
• Is the water frozen?
• Is the water pressure low or the
filter clogged ?
• Is the laundry tilted to one side
in the drum?
• Is the washer leveled ?
• Is there foreign material in the
drain pump ?
• Is the drain hose bent or higher
than 85cm above the floor ?
• Is the hose clogged ?
• Is the hose frozen ?
• Did you run the washer while
the
door is not closed completely?
• Turn the water tap on.
• Melt it with 50°C hot water.
• Disconnect the inlet hose
and clean the filter.
• Spread the laundry evenly.
• Release imbalance by pressing
the [Start/Pause] button. If it
happens after rinsing or spin-
ning, call for service.
• Install it on a film and even
floor.
• Clean and remove foreign
material from drain filter.
• Put the drain hose evenly.
• Place the drain hose under
85cm from the floor.
• Melt it with 50°C hot water.
• Close the door.
❈
If it is not released, call for
service.
• Unplug the power plug and
call for service.
Door is faulty
Water is not heating
Refer
12
Refer
13