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Common Problems and Solutions

Common
Issues

21

Before calling for service, please review the following list of common problems and solutions.

The air conditioner is operating normally when:

• You hear a pinging noise. This is caused by water being picked up by the condenser on rainy days or in highly

humid conditions. This feature is designed to help remove moisture in the air and improve cooling efficiency.

• You hear the thermostat click. This is caused by the compressor cycle starting and stopping.
• You see water dripping from the rear of the unit. Water may be collected in the base pan in highly humid

conditions or on rainy days. This water overflows and drips from the rear of the unit.

• You hear the fan running while the compressor is silent. This is a normal operational feature.

The air conditioner may be operating abnormally when:

Problem

Possible Causes

What To Do

The air conditioner is unplugged or
not plugged in completely

The fuse is blown/circuit breaker is
triggered

Power failure.

Air flow is restricted

The THERMOSTAT may not be
set cool enough

The air filter is dirty.

The air conditioner was just
turned on.

Cold air is escaping.

Cooling coils are iced up

The cooling coils are iced over.

• Make sure the plug is completely plugged into

the outlet

• Check the fuse/circuit breaker box and replace

the fuse or reset the breaker

• In the event of a power failure, set the power

control to OFF. When the power is restored,
wait 3 minutes to restart the air conditioner to
prevent the compressor from overloading

• Make sure there are no curtains, blinds,

furniture or other obstacles in front of the air
conditioner

• Turn the knob to a higher setting. The highest

setting provides maximum cooling

• Clean the filter at least every 2 weeks. Refer to

the Care and Maintenance section (p.13) of
the manual.

• After the air conditioner is turned on, you need

to give the air conditioner some time to cool the
room.

• Check for open furnace floor resisters and cold

air returns.

• CLOSE the air conditioner vent

• See “Ice appears on the air conditioner” below

• Ice may block the air flow and obstruct the air

conditioner from properly cooling the room. Set
the fan at MED or HIGH while setting the
thermostat at 1 or 2 until the ice melts.

The air conditioner
does not operate
at all

Air conditioner
does not cool

Ice appears on the
air conditioner.

Содержание W196BC

Страница 1: ...conditioner This manual may help save time and money by explaining proper product maintenance and preventing improper use PRECAUTIONS Pay close attention to precautions in order to prevent potential hazards and damage from misuse or improper installation LG is not responsible for any damages caused by misuse of the product P No 3828A20840A ...

Страница 2: ...oubleshooting tips If you review our chart of Troubleshooting Tips first you may not need to call for service at all PRECAUTION Contact the authorized service technician for repair or maintenance of this unit Contact the installer for installation of this unit The air conditioner is not intended for use by young children or invalids without supervision Young children should be supervised to ensure...

Страница 3: ...the possibility of injury or damage to properties only Meanings of symbols used in this manual are as shown below Be sure not to do Be sure to follow the instruction WARNING Installation Always install the expansion panel s No installation may cause fire and electric shock accident Do not place the power cord near a heater It may cause fire and electric shock Do not use the power cord near flammab...

Страница 4: ...ower cord length It will cause electric shock or fire due to heat generation Do not share the outlet with other appliances It will cause electric shock or fire due to heat generation Always plug into a grounded outlet No grounding may cause electric shock See Installation Manual Unplug the unit if strange sounds odors or smoke come from it Otherwise it may cause fire and electric shock accident Do...

Страница 5: ...ay cause injury Do not block the inlet or outlet It may cause failure of appliance or accident Ensure that the outer case is not damaged by age or wear If leaving appliance damaged there is concern of damage due to the falling of product Be cautious not to touch the sharp edges when installing It may cause injury Turn off the main power switch when not using it for a long time Prevent accidental s...

Страница 6: ...y cause injury Do not put a pet or house plant where it will be exposed to direct air flow This could injure the pet or plant Do not use this appliance for special purposes such as cooling pets foods precision machinery or objects of art It is an air conditioner not a precision refrigeration system Always insert the filter securely Clean it every two weeks Operation without filters will cause fail...

Страница 7: ...pecified special purposes e g preserving precision devices food pets plants and art objects Usage in such a manner could harm such property 3 2 1 Cleaning and maintenance Do not touch the metal parts of the unit when removing the filter Injuries can occur when handling sharp metal edges Do not use water to clean inside the air conditioner Exposure to water can destroy the insulation leading to pos...

Страница 8: ...N HIGH COOL LOW FAN LOW COOL MED COOL 5 4 3 2 1 9 8 7 6 On Off Auto Swing Operation Thermostat Operation Thermostat Med Fan Off Low Fan High Cool Med Cool Low Cool 6 7 8 9 5 1 2 3 4 Off On Auto Swing 8 Location and Function of Controls Operating Instructions Controls The controls will look like one of the following ...

Страница 9: ...knob THERMOSTAT The THERMOSTAT is used to maintain the room temperature The compressor will cycle on and off to keep the room at the same level of comfort When you turn the knob to a higher number the right side and the indoor air will become cooler The 5 or 6 position the middle position of arc is a normal setting for average conditions AUTO SWING Auto swing switch controls the horizontal air dir...

Страница 10: ...it sets heating operation condition the green lamp is lighted When the frost settles on the heat exchanger of the outside defrosting is made automatically and the green lamp is turned off The unit may give a hiss and the fan motor stops for 1 to 10 minutes This should not be regarded as a problem After defrosting the heating operation begins again OPERATION OFF Turns the air conditioner off LOW FA...

Страница 11: ...R Operation starts when this button is pressed and stops when you press the button again OPERATION MODE SELECTOR Heating function is only available in some models Select cooling mode to cool the room Select heating mode to heat the room Select fan mode for basic ventilating fan operation ON OFF TIMER The timer can be set to start and stop the unit in hourly increments up to 12 hours Temperature in...

Страница 12: ...ENSOR 7 6 5 4 Push out the cover on the back of the remote control with your thumb Pay attention to polarity and insert two new AAA 1 5V batteries Reattach the cover 3 2 1 In case the power comes on again after a power failure Auto Restarting Operation is the function to operate procedures automatically to the previous operating conditions Do not use rechargeable batteries Make sure that both batt...

Страница 13: ...ange horizontal airflow Adjusting Vertical Air flow Direction Adjusting the horizontal louvers up and down will change vertical airflow The louvers can be adjusted by nudging the back or up and down of the vertical louvers Recommended Orientation of louvers Adjust louvers to face upwards when cooling to maximize cooling efficiency Turn the power off and unplug the power plug before cleaning the ai...

Страница 14: ...ning Clean the filter with warm soapy water The water should be below 40 C 104 F Rinse off and gently shake off excess water from the filter Let it dry before replacing it 5 4 3 2 1 Drainage Optional The base pan may overflow due to high humidity To drain the excess water remove the drain cap from the back of the unit and secure the drainpipe Take the drain pan which is shipped in the air discharg...

Страница 15: ... AIR INTAKE INLET GRILLE 5 AIR DISCHARGE 6 VERTICAL AIR DEFLECTOR HORIZONTAL LOUVER 7 EVAPORATOR 8 HORIZONTAL AIR DEFLECTOR VERTICAL LOUVER 9 CONTROL PANEL 10 POWER CORD 11 COMPRESSOR 12 BASE PAN 13 BRACE 14 CONDENSER CAUTION This appliance should be installed in accordance with national wiring regulations This guide acts as a guide to help to explain product features ...

Страница 16: ... Breaker Installation and Parts for Installation Read thoroughly and follow all directions provided A circuit breaker must be installed between the power source and the unit if the plug is not used see illustration below Use 20A circuit breaker for some models 21k 26k Btu h NOTICE ...

Страница 17: ...e 2 shipping screws from the back of the case Remove the 2 screws on each side of the case Keep these for later use Slide out the air conditioner from the case by pulling the base pan handle while bracing the case Remove the white Styrofoam shipping block from the compressor Applicable for some models 4 3 2 1 Attaching the Drain Pan Optional The drain pan is used to collect condensed water The bas...

Страница 18: ...lide the air conditioner out of it s housing Step 2 Prepare the hole in the wall so that the bottom of the housing is well supported the top has minimum clearace and the air inlet louveres have clearance as shown Holes from the outside through to the cavity should be sealed The housing should slope down towards the rear by about 5mm to allow water formed during operation to drain Step 3 Install th...

Страница 19: ...l knobs as shown for some models Attach the front grille to the case by inserting the tabs on the grille into the slots on the front of the case Push the grille in until it snaps into place When you detach the front grille from the case push the grille to your right side and pull it toward you Lift the inlet grill and secure the front grille with a screw L 10mm Lower the inlet grille into place fo...

Страница 20: ...rille from the front grille Separate the hinged part by removing the screws using a flat head screwdriver Turn the inlet grille upside down and insert the hooks into the lower holes of the front grille Insert the filter Opening the front grille from the bottom of the unit No change is required if you want to remove the filter from the bottom side Factory configured 3 2 1 ...

Страница 21: ...he air filter is dirty The air conditioner was just turned on Cold air is escaping Cooling coils are iced up The cooling coils are iced over Make sure the plug is completely plugged into the outlet Check the fuse circuit breaker box and replace the fuse or reset the breaker In the event of a power failure set the power control to OFF When the power is restored wait 3 minutes to restart the air con...

Страница 22: ...22 Memo ...

Страница 23: ...LG LG ...

Страница 24: ...2 ...

Страница 25: ...hermostat Gasolin Med Fan Off Low Fan High Cool Med Cool Low Cool Operation 6 7 8 9 5 1 2 3 4 Thermostat Med Fan Off Low Fan High Cool Med Cool Low Cool Operation 6 7 8 9 5 1 2 3 4 Thermostat Med Fan Off Low Fan High Cool Med Cool Low Cool Operati on 6 7 8 9 5 1 2 3 4 Thermo stat ...

Страница 26: ...l Med Cool Low Cool Operation 6 7 8 9 5 1 2 3 4 Thermostat Med Fan Off Low Fan High Cool Med Cool Low Cool Operation 6 7 8 9 5 1 2 3 4 Thermostat Med Fan Off Low Fan High Cool Med Cool Low Cool Operation 6 7 8 9 5 1 2 3 4 Thermostat Med Fan Off Low Fan High Cool Med Cool Low Cool Operation 6 7 8 9 5 1 2 3 4 Thermostat Med Fan Off Low Fan High Cool Med Cool Low Cool Operation 6 7 8 9 5 1 2 3 4 Ther...

Страница 27: ...l Med Cool Low Cool Operation 6 7 8 9 5 1 2 3 4 Thermostat Med Fan Off Low Fan High Cool Med Cool Low Cool Operation 6 7 8 9 5 1 2 3 4 Thermostat Med Fan Off Low Fan High Cool Med Cool Low Cool Operation 6 7 8 9 5 1 2 3 4 Thermostat Med Fan Off Low Fan High Cool Med Cool Low Cool Operation 6 7 8 9 5 1 2 3 4 Thermostat ...

Страница 28: ...ermostat Med Fan Off Low Fan High Cool Med Cool Low Cool Operation 6 7 8 9 5 1 2 3 4 Thermostat Med Fan Off Low Fan High Cool Med Cool Low Cool Operation 6 7 8 9 5 1 2 3 4 Thermostat Med Fan Off Low Fan High Cool Med Cool Low Cool Operation 6 7 8 9 5 1 2 3 4 Thermostat Med Fan Off Low Fan High Cool Med Cool Low Cool Operation 6 7 8 9 5 1 2 3 4 Thermostat Med Fan Off Low Fan High Cool Med Cool Low ...

Страница 29: ...7 1 2 3 1 1 2 2 3 3 4 5 6 ...

Страница 30: ... 1 9 8 7 6 Auto Swing Operation Thermostat On Off OFF MED FAN HIGH COOL LOW FAN LOW COOL MED COOL 5 4 3 2 1 9 8 7 6 On Off Auto Swing Operation Thermostat Operation Thermostat Med Fan Off Low Fan High Cool Med Cool Low Cool 6 7 8 9 5 1 2 3 4 Off On Auto Swing ...

Страница 31: ...9 o ...

Страница 32: ...10 o Thermostat Operation FAN FAN FAN FAN Thermostat Warmer Cooler Heater Operation ...

Страница 33: ...11 3 4 1 3 5 5 4 1 2 2 3 4 1 3 5 5 4 1 2 2 1 5 2 4 3 7 1 5 2 4 3 7 1 7 5 6 4 2 3 1 7 5 6 4 2 3 1 7 5 4 2 3 1 7 5 4 2 3 6 6 1 2 3 ...

Страница 34: ...12 4 5 6 7 1 2 3 86 1 8 ...

Страница 35: ...13 ...

Страница 36: ...14 1 2 3 4 5 1 2 3 4 5 ...

Страница 37: ...15 1 3 2 8 7 14 11 12 10 6 9 13 4 5 1 9 7 14 13 10 11 12 4 3 2 8 6 5 ...

Страница 38: ...16 ...

Страница 39: ...17 1 1 2 3 4 2 3 4 ...

Страница 40: ...18 1 2 3 4 5 6 ...

Страница 41: ...19 1 2 3 4 5 ...

Страница 42: ...20 1 2 3 ...

Страница 43: ...21 13 ...

Страница 44: ...22 ...

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