LG ThinQ WK7, Руководство пользователя

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Troubleshooting
26
Troubleshoo
ting
4
Network
Symptoms Cause & Solution
Cannot connect the
speaker to your home
network. The wireless communication may be interrupted from household devices that are
using radio frequencies. Move the speaker away from them.
Media servers are not
displayed on the device
list.
y
The firewall or anti-virus software on your media server is running. Turn off
the firewall or anti-virus software running on your media server.
y
Make sure that the speaker is connected to the same network that your
media server is connected.
The application doesn’t
work properly. Is the application plugged in?
y
Plug in the application.
Is the LAN cable connected to the wireless router and the application properly?
y
Connect the LAN cable to the LAN port on the back of the application and to
your wireless router.
If you restart the router?
y
You need to turn the speaker’s power off and on again.
If you install new router.
y
You need to perform a factory set and setup the network connection for
speaker.
Application
Symptoms Cause & Solution
The application doesn’t
work properly. Does an error occur when accessing the app?
y
Make sure that your smart device is compatible with the app.
y
Make sure that the application is the latest version.
y
Make sure that the speaker’s front LED turns from red to white.