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TROUBLESHOOTING
Water leaking
Water inlet hose connection is loose at tap or appliance.
• Check hoses for leaks, cracks and splits.
• Tighten hose connections.
House drain pipes are clogged.
• The appliance pumps out water very rapidly. Check for water backing up
out of the drain pipe during drain. If water is seen coming out of the drain,
check for proper drain hose installation and check for restrictions in the
drain. Contact a plumber to repair drain pipe.
Drain hose has come out of drain or is not inserted far enough.
• Tie drain hose to supply hose or standpipe to prevent it from coming out
during drain. For smaller drain pipes, insert the drain hose into the pipe as
far as the drain hose flange. For larger drain pipes, insert the drain hose
into the pipe 2.5 - 5 cm past the flange.
A large item such as a pillow or blanket is above the top of the drum.
• Stop the appliance and check the item. Make sure the item does not crest
above the top edge of the drum.
Appliance is not filling
properly.
Filter is clogged.
• Make sure the inlet filters on the fill valves are not clogged.
Supply hoses may be kinked.
• Check that supply hoses are not kinked or clogged.
Insufficient water supply.
• Make sure that both hot and cold water taps are turned on all the way.
Hot and cold supply hoses are reversed.
• Check supply hose connections.
Appliance will not
drain water.
Drain hose is kinked.
• Ensure that the drain hose is not kinked.
Drain is located higher than 1.2 m above the floor.
• Make sure that the drain hose is no higher than 1.2 m above the bottom of
the appliance.
Cycle time is longer
than usual.
The load is too small.
• Add more items to allow the appliance to balance the laundry.
Heavy items are mixed with lighter items.
• Always try to wash items of somewhat similar weight to allow the
appliance to evenly distribute the weight of the laundry for spinning.
The load is out of balance.
• Manually redistribute the laundry if laundry have become tangled.
Symptoms
Possible Cause & Solution
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