Troubleshooting
36
Troubleshoo
ting
4
PROBLEM
CAUSE & CORRECTION
The unit does
not connect with
Bluetooth
device
y
Turn off the
Bluetooth
connection lock function. (Refer to the page 31.)
When you feel the
output sound of the
unit is low.
Check the details below and adjust the unit according to them.
y
With the sound bar connected with TV, change the AUDIO DIGITAL OUT setting on
TV Setup Menu from [PCM] to [AUTO] or [BITSTREAM].
y
With the sound bar connected with Player, change the AUDIO DIGITAL OUT
setting on Player Setup Menu from [PCM] to [PRIMARY PASS-THROUGH] or
[BITSTREAM].
y
Change Audio DRC setting on connected device setup menu to [OFF] state.
y
Make sure Night Mode is not On. Turn [OFF] Night Mode.
NOTES to use wireless
PROBLEM
CAUSE & CORRECTION
This device may have
wireless interference.
y
Wireless may not operate normally in weak signal area.
y
Please install the device close enough to wireless subwoofer.
y
Do not install the device on metal furniture for optimum performance.
Bluetooth
device may
malfunction or make
noise in the following
cases.
y
When any part of your body makes contact with the transceiver of the Bluetooth
device or sound bar.
y
When there is an obstacle or wall or the device is installed in a secluded spot.
y
When there is a device (a wireless LAN, medical equipment or a microwave) using
the same frequency, make the distance between the products as far as possible
away from each other.
y
When connecting the device to a
Bluetooth
device, make the distance between
the products as close as possible.
y
When the device gets too far from the
Bluetooth
device, the connection is
disconnected and the unit may malfunction.
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