LG RV09VHP2V Скачать руководство пользователя

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TROUBLESHOOTING

TROUBLESHOOTING

Operation of your appliance can lead to errors and malfunctions. The following tables contain possible

causes and notes for resolving an error message or malfunction. It is recommended to read the tables

carefully below in order to save your time and money that may cost for calling to LG Electronics service

centre.

Before Calling for Service

Your appliance is equipped with an automatic error-monitoring system to detect and diagnose problems

at an early stage. If the appliance does not function properly or does not function at all, check the following

tables before calling to LG Electronics service centre.

Error Messages

Symptoms

Possible Cause & Solution

DOOR ERROR

The door has been opened while the appliance is in operation or the

appliance is being operated without the door being closed properly.

• Close the door completely.
• If

is not released, call for service.

dE4

DOOR ERROR

Door switch detection is not working properly.

• Unplug the power plug and call for service.

tE1

tEz

TEMPERATURE ERROR

Temperature Sensor has malfunctioned.

• Unplug the power plug and call for service.

TEMPERATURE ERROR

The temperature inside the drum has risen suddenly.

• Unplug the power plug and call for service.

LE1

MOTOR LOCKED ERROR

The motor has stopped suddenly.

• Check if the amount of clothes exceeds the maximum load capacity.
• Unplug the power plug and call for service.

LEz

COMPRESSOR ERROR

The compressor has stopped suddenly.

• Unplug the power plug and call for service.

DRAIN PUMP ERROR

The drain pump motor has malfunctioned.

• Unplug the power plug and call for service.

The surrounding temperature for installation is below zero.

• The recommended surrounding temperature for installation is 5 - 35

℃

Содержание RV09VHP2V

Страница 1: ...This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference EN ENGLISH RV09VHP2V MFL71424393 Rev 01_081420 www lg com Copyright 2020 LG Electronics Inc All Rights Reserved ...

Страница 2: ... and Specifications 9 Installation Place Requirements 10 Leveling the Appliance 11 Stacking Instructions 13 OPERATION Operation Overview 15 Preparing the Clothes 16 Control Panel 18 Programme Table 20 Option Programmes and Extra Functions 24 SMART FUNCTIONS LG ThinQ Application 27 Smart Diagnosis 29 MAINTENANCE Cleaning after Every Dry 31 Cleaning the Appliance Periodically 33 Care in Cold Climate...

Страница 3: ... Safety This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety This symbol is displayed to indicate matters and operations that can cause risks Read the part with this s...

Страница 4: ...pliance Do not drink the condensed water Failure to do so may result in food borne illnesses If the supply cord is damaged it must be replaced by the manufacturer or its service agents or similarly qualified person in order to avoid a hazard The lint filter must be cleaned frequently Lint must not to be allowed to accumulate around the appliance Do not spray dry cleaning detergent directly onto th...

Страница 5: ...liance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug This appliance should only be transported by two or more people holding the appliance securely Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direc...

Страница 6: ...ician or service personnel if you are in doubt as to whether the appliance is properly grounded Do not modify the power plug provided with the appliance If it does not fit the outlet have a proper outlet installed by a qualified electrician Operation Do not attempt to separate any panels or disassemble the appliance Do not apply any sharp objects to the control panel in order to operate the applia...

Страница 7: ... is frozen during winter use it only after thawing Keep all washing detergents softener and bleach away from children Do not touch the power plug or the appliance controls with wet hands Do not bend the power cable excessively or place a heavy object on it Maintenance Securely plug the power plug in the socket outlet after completely removing any moisture and dust Disconnect the appliance from the...

Страница 8: ...ng materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside ...

Страница 9: ...ppliance Front View Available Accessories Please contact LG Electronics Customer Information Centre or visit the LG Website at http www lg com for purchase a Condensing Drain Hose and Hose Holder b Dry Rack c Stacking Kit NOTE The included accessories vary depending on the model you purchased a Water Container b Control panel c Door d Drain Tube ...

Страница 10: ...1 degree Never try to correct any unevenness in the floor with pieces of wood cardboard or similar materials under the appliance Install the appliance in a location where service engineers are easily accessible in the event of a breakdown Do not install the appliance next to high temperature appliances such as refrigerator oven or stove and etc It can cause poor drying performance and delay progra...

Страница 11: ...asily accessible Outlet socket must be within 1 5 meters of either side of the location of the appliance NOTE Always unplug the appliance after use Leveling the Appliance Checking Leveling Leveling the appliance prevents unnecessary noise and vibration Check whether the appliance is perfectly level after installation If the appliance rocks when pushing the top plate of the appliance diagonally adj...

Страница 12: ...ng the screws put the door down carefully from the cabinet b with the front side facing down to the floor WARNING Remove the lower screw first The door may fall on to the floor due to its weight and the door can be damaged 2 Remove 8 screws on the hinge assembly c from the door There are 6 screws on the front and 2 screws on the side 3 Remove the 3 screws from the door latch assembly d which is fi...

Страница 13: ...the correct stacking kit for your model of LG front load washing machine and will ensure it is firmly fixed For these reasons expert fitting is essential NOTE Some models are not sold with all of the available accessories you may need to purchase the LG stacking kit first if it was not provided with your model Please contact LG Electronics Customer Information Centre or visit the LG Website at htt...

Страница 14: ...4 screws in the accessory box 16 mm to assemble the washing machine rear cover and stacking kit 6 The procedure for the opposite side will be the same Installing the Optional Drain Hose Normally condensed water is pumped up to the water container where water is collected until manually emptied Water can also be drained out directly to a mains drain especially when the appliance is stacked on top o...

Страница 15: ...rs empty the water container 2 Place the clothes into the drum after sorting and close the door Push the clothes deep into the drum so that the clothes keeps away from the door seal When the clothes get stuck between the door and seal they may get damaged while drying The clothes should be sorted by fabric types and dryness level All strings and attached belts of clothes should be well tied and fi...

Страница 16: ...ramme to get optimum drying results Overloading gives a poor drying result and causes unnecessary creasing Do not load soaking wet clothes into the appliance It will cause an increasing of drying time and energy consumption Make sure that the clothes are spun thoroughly before loading A mixed fabric load can cause the drying time to be extended and the time remaining in the display to pause during...

Страница 17: ...es Bathmats Fiberglass Do not dry fiberglass items in the appliance Glass particles left in the appliance may be subsequently picked up by your clothes in later cycles Checking the Fabric Care Label The symbols on the fabric care label tell you about the fabric content of your clothes and how it should be dried Symbol Description Dry Tumble Dry Permanent Press Crease Resistant Gentle Delicate Do n...

Страница 18: ...omatically after 14 minutes for safety reasons d Extra Options and Functions Additional Programme Buttons Use these buttons to select the desired options for the selected programme Not all options are available in each programme To use the extra functions press and hold the corresponding button for 3 seconds The corresponding symbol lights up in the display Remote Start With the LG ThinQ app you c...

Страница 19: ...ramme Error messages will appear when the appliance diagnose problems c K This icon indicates that the lint filter should be cleaned or inserted Cleaning notice When you press the Power button the icon will become displayed Missing notice When the lint filter is not inserted the icon will become displayed and the appliance will not operate d E This icon indicates that the water container needs to ...

Страница 20: ...ad water hardness and water inlet temperature Programme Quick Dry Max Load Capacity 1 5 kg Clothing Type Light and small clothes less than 3 items Detail For small amount of polyamide acrylic and polyester items Programme Towels Max Load Capacity 4 5 kg Clothing Type Towels Pillowcases Detail For cotton fabrics which do not need to be ironed Programme Easy Care Max Load Capacity 3 5 kg Dry Level C...

Страница 21: ...2 5 kg Clothing Type Beddings bed sheets Detail For bulky items Programme Bedding Refresh Max Load Capacity 3 kg Clothing Type Blankets comforters Detail Remove dust from the beddings with airflow Programme Down Jacket Refresh Max Load Capacity 2 kg Clothing Type Padded Jacket Detail Restore the padded jacket to a fluffy one without washing Programme Rack Dry Max Load Capacity Clothing Type Silk w...

Страница 22: ...ce degradation If the clothes are not spun at a high speed during washing energy consumption and drying times will increase Large Bed sheets or quilt covers may not dry evenly due to uneven airflow should they become rolled up They may require removal and reloading mid cycle to ensure proper drying Selectable Drying Options Programme Warm Air Max Load Capacity Clothing Type Bath towels bath robes ...

Страница 23: ...23 OPERATION EN Bedding Refresh Down Jacket Refresh Rack Dry Cool Air Warm Air Programme Dry Mode Programme Dry Level Off Energy Normal Speed ...

Страница 24: ...ay When the option is set only the Power button works after the drying cycle is end When a drying cycle is running pause the cycle first to set the option Always turn off the appliance before unloading the clothes Dry Level It allows you to select a dryness level for the drying programme 1 Turn the appliance on 2 Select a programme 3 Select a dryness level by pressing the Dry Level button repeated...

Страница 25: ...ntrol the locking and unlocking of control panel It prevents children from changing cycles or operating the appliance Locking the Control Panel 1 Press and hold the Anti Crease and Beep On Off button simultaneously for 3 seconds 2 A chime will sound and CL will appear on the display When the function is activated all buttons are locked except for the Power button NOTE Turning off the power or comp...

Страница 26: ... Place wet items on top of the rack Allow space around items for air to circulate The dryer rack does not move but the drum will rotate 5 Close the door 6 Turn power on and select Rack Dry 7 Press the Start Pause button NOTE Check the lint filter and remove any lint accumulated from items dried on the rack The More Time Less Time keys can be used to finely adjust the drying time ...

Страница 27: ... or the appliance has problems you have the option of receiving push notifications on a smartphone The notifications are triggered even if the LG ThinQ application is off Energy Monitoring This function checks the energy consumption of the recently used cycles and monthly average Settings Allows you to set various options on the appliance and in the application NOTE If you change your wireless rou...

Страница 28: ...the router is set to WEP you may fail to set up the network Please change it to other security protocols WPA2 is recommended and register the product again Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone Follow instructions to download and install the application Using the Appliance Remotely Remote Start Use a sm...

Страница 29: ...pp store policy or app unavailability The feature may be subject to change without prior notice and may have a different form depending on where you are located Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi Fi equipped appliance it can transmit troubleshooting data to a smartphone using the LG ThinQ application Launch the LG ThinQ application and select the Smart Diagn...

Страница 30: ...30 SMART FUNCTIONS EN NOTE For best results do not move the smartphone while the tones are being transmitted ...

Страница 31: ...ean the inner filter before and after use b Outer Filter Clean the outer filter after drying 10 times or when the lint is accumulated into the outer filter A chime will sound after every 10 drying cycles and the K icon will blink Clean the inner filter 1 Pull out the inner filter from the outer filter and then open the inner filter Open the filter by unfolding it in the direction of the arrow 2 Cl...

Страница 32: ...ater Dry the filter completely if the filter is moist Failure to do so odour may occur in the appliance 6 Close the outer filter while pushing the side a of the filter NOTE Ensure the side of the filter is closed properly Failure to do so any lint accumulated on the filter may get into the appliance and may cause degradation of the drying performance 7 Close them and reinsert the both lint filters...

Страница 33: ...blems for people and animals 3 Refit it back into the appliance Push in the water container fully into the appliance until it is in place 4 Press the Start Pause button Cleaning the Appliance Periodically Wiping the Moisture Sensor This device senses the moisture level of the clothes during operation which means it must be cleaned regularly to remove any build up of lime scale on the surface of th...

Страница 34: ...event the appliance from unexpected freezing 1 Run the Cool Air programme while 3 minutes then turn off the appliance 2 Unclip the drain tube under the appliance and drain the remaining water NOTE Use the water container if the optional drain hose is installed or the appliance is stacked on the washing machine 3 Reassemble the plug onto the drain tube and reclip the drain tube into its holder CAUT...

Страница 35: ...ull out the water container and empty the water container 2 Pour 1 5 litres of clean water slowly into the entrance of the water container compartment Then refit the empty water container into the compartment Do not pour the water quickly as it will spill out Pouring more that 1 5 liters of water into the compartment will cause water to leak back out 3 Turn on the appliance 4 Press and hold the Co...

Страница 36: ... change the thawing time manually To deactivate the thawing mode turn off the appliance 2 Press the Start Pause button to start the thawing mode Actual thawing time varies depending on the installation environment such as installation location and ambient temperatures of the appliance 3 Dry the clothes as usual Thawing out the appliance manually 1 Open the dryer s door and pull out both inner and ...

Страница 37: ...eration or the appliance is being operated without the door being closed properly Close the door completely If dE is not released call for service dE4 DOOR ERROR Door switch detection is not working properly Unplug the power plug and call for service tE1 tEz TEMPERATURE ERROR Temperature Sensor has malfunctioned Unplug the power plug and call for service FI TEMPERATURE ERROR The temperature inside...

Страница 38: ... overload have it corrected by a qualified electrician Water leaks The water container hose or the optional drain hose is not connected correctly Connect the water container hose or the optional drain hose correctly The door is closed while clothes or foreign substance is caught in the door Check if clothes or foreign substance is caught in the door before using the appliance If water leaks contin...

Страница 39: ...nt such as new bath towels it may be necessary to pause the cycle and clean the filter during the cycle House fuse is blown circuit breaker has tripped or power outage has occurred Reset circuit breaker or replace fuse Do not increase fuse capacity If the problem is a circuit overload have it corrected by a qualified electrician Appliance is overloaded Divide extra large loads into smaller loads f...

Страница 40: ...een left in the appliance for too long after cycle ends Use the Anti Crease option Clothes are shrinking Garment care instructions are not being followed To avoid shrinking your clothes always consult and follow fabric care instructions Some fabrics will naturally shrink when washed Other fabrics can be washed but will shrink when dried in the appliance Use a low or no heat setting Lint is left on...

Страница 41: ...omforter If items are too tightly packed or too sparse the sensor may have trouble reading the dryness level of the load Use a Timed Drying programme for very small loads Large bulky items such as blankets or comforters can sometimes wrap themselves into a tight ball of fabric The outside layers will dry and register on the sensors while the inner core remains damp When drying a single bulky item ...

Страница 42: ...ecommendations undissolved detergent may accumulate on the clothes and cause an odour You can smell odours from the clothes if the clothes were left in the appliance after drying or in the washing machine after washing Unload the clothes promptly at the end of the drying or washing cycle Ensure you can smell same odour in the washing machine If so clean the tub of the washing machine referring to ...

Страница 43: ...name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manu...

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