P/NO : 3828VA0308U (ML012B/C)
a
TO CONTACT LG ELECTRONICS BY MAIL:
LG
®
Customer Interactive Center
P. O. Box 240007
201 James Record Road
Huntsville, Alabama 35824
ATTN: CIC
LG
®
LCD Televisions are marketed and distributed in the United States by:
LG Electronics Corporation, 2000 Millbrook Drive, Lincolnshire, IL 60069.
CONCERNING PIXEL FUNCTIONALITY:
An LCD Television contains hundreds of thousands of
individual pixels. LCD displays typically contain a small number of pixels that do not function nor-
mally. Your display has been inspected and is in compliance with manufacturer’s specifications,
indicating that any pixel defects do not effect the operation or use of your display.
BEFORE CALLING FOR SERVICE:
Please have your product model number, serial number, and the date of purchase available.
Under some circumstances you may be asked to provide a reserve deposit to the LG
®
Service
Center, using a credit card number as surety for advanced shipment. Your credit card will not be
charged if you return the defective unit within 10 working days.
If a replacement unit is received, please use the carton and packaging from that unit in returning
the defective unit to the LG
®
Service Center.
Parts and service in accordance with the LG
®
warranty is our responsibility and will be provided
without charge. Other service requirements will be at the owner’s expense. If you have problems
in obtaining satisfactory warranty service, write or call the LG
®
Customer Interactive Service.
To assure proper credit and avoid unnecessary charges, you must obtain a Return Authorization
before returning any product to the Factory Service Center. Contact the Customer Interactive
Center for details.
Service for your LG
®
Television is provided through LG Electronics Alabama, Inc., the authorized
LG
®
Service Center for the United States.
CUSTOMER INTERACTIVE CENTER NUMBERS
To obtain Customer Assistance,
Product Information, or Dealer or
Authorized Service Center location:
Call 1-800-243-0000
(24 hours a day, 365 days per
year) and select the appropriate option from the menu.
Or visit our website at: http://www.lgservice.com
LG
®
13”—23” LCD Television Limited Warranty – USA (continued)
