Checkpoints before requesting for service
44
Resolution
֯
Check the power of the other
product.
֯
Connect the power cord
properly to the outlet.
֯
Install the refrigerator where
the external temperature is
between 5 and 43
℃
.
When the
cooling does
not work at all
Check
֯
Is the power shut-down?
֯
Is the power plug unplugged from
the outlet?
֯
Is the installed location too hot
or cold?
֯
Cool down the hot food before
storing the food.
֯
Make sure the stored food or
the Kimchi container does not
touch the cover, and close the
cover tightly.
֯
Check the installed location.
֯
Leave an appropriate clearance
around the refrigerator.
֯
Refer to the installation method
and install where the
surrounding temperature is
above 5
℃
.
֯
Set the storing temperature to
"Mid" or "Max".
When the
cooling is not
working well
֯
Did you store hot food without
cooling it down?
֯
Is the door completely closed?
֯
Does it receive direct sunlight or is
near a heating device?
֯
Is there an appropriate clearance
around the refrigerator?
֯
Does the temperature of the
installed location go below 5
℃
?
֯
Did you set the storing
temperature to "Min"?
֯
Install the refrigerator where
the floor is firm and leveled.
֯
Set the object properly.
֯
Is the floor of the installed location
soft or is the refrigerator installed
on an unstable floor?
(It can make noises on the
wooden floor.)
֯
Are there any objects on the top or
on the back of the refrigerator?
When you hear
a weird noise