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LG Pro:Centric PCS200S, Инструкция по установке и настройке, гарантия

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35

206-4270

Troubleshooting

PCS200S Setup

The following sections provide basic troubleshooting information for the PCS200S.

Equipment Setup Review

•  Make sure all connectors and connections are tight and secure on all entertainment system  

components.

•  Check the PCS200S LED. Under standard operating conditions, i.e., when the PCS200S 

is booted and operating normally, the PWR (Power) LED on the PCS200S front panel is 

continuously lit green. If there is a hardware fault, the PWR LED will turn and stay red. 

Note:

 

When power is first applied to the 

PCS200S, the PWR LED initially flashes red and 

then turns green (blinking during boot-up).

Network Setup 

If the network is configured for DHCP but the PCS200S has not been assigned an IP 

address, i.e., the Ctrl IP field in the PCS200S System Information display is blank:
1.  Check the Control Port connector on the rear panel of the PCS200S. Make sure the 

cable connection is tight and secure.

2.  Observe the green LED on the Control Port. Once the PCS200S is connected to the  

network, the LED will be lit continuously.

3.  Contact the network administrator to verify the network status and check that the DHCP 

server is working properly.

Содержание Pro:Centric PCS200S

Страница 1: ... Copyright 2015 LG Electronics U S A Inc PCS200S Pro Centric Server Installation Setup Guide Warranty P N 206 4270 Rev B ...

Страница 2: ... to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling FCC NOTICE For USA and Canada This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in ...

Страница 3: ...e apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped 14 Power Sources This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your INSTALLATION consult your product dealer or local power company 15 Overloading Do not overload wall power outlets and ex...

Страница 4: ... Servicing Caution These servicing instructions are for use by qualified service personnel only To reduce the risk of electrical shock do not perform any servicing other than that described in the operating instructions unless you are qualified to do so 23 Replacement Parts When replacement parts are required be sure the service technician uses replacement parts specified by the manufacturer or th...

Страница 5: ...e Tma specified by the manufacturer see Specifications information in this document B Reduced Air Flow Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised To ventilate the system nor mally and avoid overheating leave at least 1 inch 2 5 cm on each side including top and bottom of the PCS200S Do NOT stack...

Страница 6: ...nu 21 View System Information 22 Configure Network Settings 22 Set the Time Zone 25 Set the Date and Time 27 Change the Login Password 28 Monitor the System 29 Format the Solid State Drive File System 30 Update the PCS200S Operating System via Ethernet 30 Update the PCS200S Operating System via Serial Link 31 Update the VPN Setup 31 Shut Down the System 32 Reset the System 32 Exit the Current Sess...

Страница 7: ...GEM site data channel the PCS200S generates up to seven contiguous 256 QAM or 64 QAM RF channels for video playout Each of these channels supports either two or three program streams multiplexed on each channel This capability provides output of up to 21 programs of video content IP output In addition to two multicast streams for GEM site data the PCS200S generates 21 multicast data streams for vi...

Страница 8: ... UL listed FCC compliant and or other applicable agency recognized listed Maximum current draw 5V DC 2 0 Amps Video Channel Assignments for RF Output QAM B with Solid State Drive Each input program is limited to one half or one third of the output channel bitrates Mbps which in turn are dependent on the modulation format 256 QAM modulation supports up to 38 8 Mbps and 64 QAM modulation supports up...

Страница 9: ...P Output with Solid State Drive Each IP stream is limited to 19 4 Mbps __ The PCS200S outputs IPv4 multicast streams Ensure the institution s IP network and room receivers support IPv4 multicast and that the network is capable of selectively routing multi cast traffic Refer to vendor equipment documentation for further information __ Create a channel assignment plan for the installation site or mo...

Страница 10: ...y operable PWR POWER LED PCS200S Rear View PCS200S Front View Ventilation Air flow must not be obstructed To ventilate the system normally and avoid overheating leave at least 1 inch 2 5 cm on each side including top and bottom of the PCS200S Do NOT stack other equipment on the top of the PCS200S RF OUT 0 dBmV Connector Reserved for service technician use only When not in use this connector must r...

Страница 11: ... example so that they are flush with the rear of the unit see diagram b If you wish to change the location orientation of the mounting brackets carefully remove each of the four M4 x 10 mm screws and attendant washers one flat and one lock washer per screw holding each bracket in place Then use the same screws and washers to reattach the mounting brackets in the desired location 3 Carefully slide ...

Страница 12: ...f the PCS200S Do NOT stack other equipment on the top of the PCS200S unit Also ensure that the unit s AC power adapter is never stacked or bundled with other AC power adapters Each adapter should have adequate ventilation and should be isolated from other heat sources C Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that ov...

Страница 13: ...ble Room Receiver Room Receiver Room Receiver RF Distribution System Combiner Refer to the following diagrams and complete the system installation as described on pages 16 to 19 Caution Do NOT make system connections until instructed to do so during the system installation procedure In some instances configuration steps must be performed before physical connections are made Typical Setup Flow Char...

Страница 14: ...cal Setup Flow Chart for PCS200S with RF Output PCS200S Feature Port Control Port Laptop PC Service Port Connection Network RF Cable RF Out 0 dBmV RF Out ASI Out Room Receiver Room Receiver Room Receiver RF Distribution System Combiner ...

Страница 15: ... Room Receiver Room Receiver Room Receiver RF Out ASI Out CAT5E Cable 1000BaseT default Full Duplex Laptop PC RF Out 0 dBmV System Setup Cont Typical Setup Flow Chart for PCS200S with IP Output Pro Centric VPN Server Internet VPN VPN Client VPN Client PCS200S Laptop PC VPN Network Connections Overview ...

Страница 16: ...lash red and then turn green blinking during boot up The boot up process for the PCS200S may take up to two minutes When boot up is complete the PWR LED on the PCS200S front panel will light continuously green 5 Once the PWR LED is lit continuously no longer blinking use the FTDI TTL 232R 5V AJ cable to connect a PC to the Service Port on the PCS200S rear panel 6 Using HyperTerminal or an equivale...

Страница 17: ...P field shows an IP address the PCS200S is up and running on the network If you wish to configure a static IP address for the Control Port and or if you need to configure a static IP address for the Feature Port for IP output purposes continue with step 10 Otherwise you can go to step 11 at this time If the network is configured for DHCP but the Ctrl IP field is blank refer to Network Setup troubl...

Страница 18: ...h of the addresses was entered correctly Note If you changed the configuration of the port s you will be prompted to reset the system You may wait to reset the system until you are directed to do so in step 13 11 Optional Set the date and time on the PCS200S By default the PCS200S is synchronized with an NTP server and configured for the US Eastern time zone If the PCS200S is connected to the Inte...

Страница 19: ... distribution center combiner and balance the RF signal so that the Pro Centric signal level at the TV s is between 0 to 7 dBmV RF output Connect RF OUT on the PCS200S to the RF distribution center combiner and balance the RF signal so that the Pro Centric signal level at the TV s is between 0 to 7 dBmV IP output Connect a CAT5E or better Ethernet cable between the Feature Port on the PCS200S rear...

Страница 20: ...the PC configure the serial port as follows Bits per second baud 115200 Data bits 8 Parity None Stop bits 1 Flow Control None Note To avoid configuration errors make sure the keyboard settings on the terminal emulator assign the backspace character to Ctrl H ASCII 8 You will need to know the admin user password in order to log in to the command line interface The default admin user password is Pas...

Страница 21: ...ed you should see a login prompt If the login prompt is not automatically displayed press Enter to refresh the screen 2 At the login as prompt type admin and press Enter 3 At the Password prompt type the admin password and press Enter 4 At the Command prompt either Press Enter to display the PCS200S Main Menu see example below Type the desired command and press Enter The following sections describ...

Страница 22: ...channel 75 Channels 1 Local time Mon Jan 26 14 42 02 EDT 2015 Note If RF output is configured for DVB C modulation the display will identify the RF frequency in KHz in place of the RF channel It is recommended that you record this information for future reference If you find it necessary to call customer service or engineering support please have this information available Configure Network Settin...

Страница 23: ...configuration of either the Control Port or the Feature Port Go to step 10 for information on modifying the DNS configuration To exit the Network Configuration Menu without modifying any settings type exit at the Network Configuration Menu prompt 4 Type eth0 or eth1 as applicable and press Enter to modify the configuration of the Control Port or the Feature Port respectively 5 At the Host name pcs...

Страница 24: ...Once you enter the gateway address eth0 or the port speed eth1 the system will redisplay the Network Configuration Menu To modify the configuration of the second Ethernet port repeat steps 4 to 8 To modify the DNS configuration continue with step 10 If no additional network configuration is required go to step 11 10 To change the DNS configuration type dns and press Enter At each of the following ...

Страница 25: ...at the Command prompt type reset and press Enter see Reset the System on page 32 for further information Note If you intend to modify additional configuration settings during the current session you may wait until all changes are complete before you reset the system Set the Time Zone Note See Set the Date and Time on page 27 for information on setting the date and time for the PCS200S 1 Log in to ...

Страница 26: ...ess Enter After you specify the time zone region the system displays an overview of your location selections and prompts for confirmation for example The following information has been given United States Central Time Therefore TZ America Chicago will be used Local time is now Mon Jan 26 16 23 10 CDT 2015 Universal Time is now Mon Jan 26 22 23 10 UTC 2015 Is the above information OK 1 Yes 2 No 7 E...

Страница 27: ...in square brackets or type the appropriate NTP server name or IP address and press Enter b At the Enter a new NTP update interval in hours 12 prompt either press Enter to accept the default value in square brackets or type the appropriate NTP update interval in hours and press Enter The system will display confirmation and then prompt you to reset the PCS200S for example Time will be synchronized ...

Страница 28: ...o the system or type n and press Enter to return to the Command prompt without changing the time configuration If you apply the new configuration the system will display confirmation for example New time is set Change the Login Password For security purposes it is recommended that the admin user login password be unique to the system Note that the login password is case sensitive 1 Log in to the P...

Страница 29: ... 12080008 Version 1 1 Output RF_QAM256_6M Pg RF 2 Bitrates Mbps Slot Content Secs Mbit Pct RF Out 1 GEM Data 685 8 9 75 1 2 Video1 ts 100 5 3 86 75 47 4 Video2 ts 6 5 1 1 76 1 5 Video3 trp 205 4 6 78 76 2 7 Video4 ts 40 4 2 12 77 1 8 Video5 trp 172 2 7 66 77 2 10 Video6 ts 12 3 5 3 78 1 11 0 0 78 2 13 Video7 ts 171 4 7 94 79 1 14 0 0 79 2 16 0 0 80 1 17 0 0 80 2 19 0 0 81 1 20 0 0 81 2 22 0 0 82 1...

Страница 30: ...tinue the system will then prompt you to re enter the admin user password before initiating the formatting process Please re enter the admin password to format the drive Password 4 Type the admin password and press Enter Formatting progress is displayed on the screen When formatting is complete the system redisplays the Command prompt Update the PCS200S Operating System via Ethernet Caution Do NOT...

Страница 31: ...pt type updser and press Enter 3 At the Send file using XMODEM prompt transfer the new application OS file using Xmodem protocol For example in HyperTerminal select Transfer and then Send File In the Send File window enter or select the appropriate filename in the Filename field and select Xmodem in the Protocol field The system will display progress messages as well as the result of the update pr...

Страница 32: ...in to the PCS200S as described on page 21 2 At the Command prompt type shut and press Enter The system will prompt for confirmation Are you sure you want to shut down the system y n 3 Either Type y and press Enter to shut down the system immediately The shutdown typically takes about a minute When the PCS200S is in its shutdown state the front panel LED will blink steadily green Type n and press E...

Страница 33: ...line interface and use the shut command to shut down the system in an orderly manner See Shut Down the System on page 32 for further information 2 Put on a properly grounded antistatic wrist strap to avoid causing electrostatic ESD damage both to the solid state drive and the PCS200S 3 Unpack the solid state drive unit 4 Remove the PCS200S AC power cord from the AC line receptacle from which it is...

Страница 34: ...ly a Cabling SATA connector initially will be tied here Attach the four M3 x 5 mm screws and washers either at the sides or the bottom of the drive tray assembly b Format the Solid State Drive Caution In order to use the solid state drive for video playout you MUST format the file system Note that during formatting any files that are currently loaded on the solid state drive will be deleted Log in...

Страница 35: ...turn and stay red Note When power is first applied to the PCS200S the PWR LED initially flashes red and then turns green blinking during boot up Network Setup If the network is configured for DHCP but the PCS200S has not been assigned an IP address i e the Ctrl IP field in the PCS200S System Information display is blank 1 Check the Control Port connector on the rear panel of the PCS200S Make sure ...

Страница 36: ...address cannot be 192 168 2 x No Yes End Check that the proper IP address for the PCS200S is being targeted If necessary adjust and then reattempt communication To verify the PCS200S IP address If DHCP is enabled check the router for DHCP IP address assignments to determine whether the proper IP address is being used to communicate with the PCS200S If DHCP is not enabled connect a PC to the PCS200...

Страница 37: ...Bm 1 dBmV Typical Frequency Accuracy 5 ppm Impedance at ASI Out jack 75 Ohms Level at ASI Out jack 800 mv DC Input 19V DC 2 2 Amps Ethernet Connector Control Port 10 100 1000BaseT RJ 45 Ethernet Connector Feature Port 100 1000BaseT Full Duplex RJ 45 USB Port USB 2 0 Solid State Drive UL listed FCC compliant and or other applicable agency recognized listed Maximum current draw 5V DC 2 0 Amps Modula...

Страница 38: ...ent Revision History Notes Notes Document Revision History Date Description February 2015 Revision A New document April 2015 Revision B FCC Notice update Product documentation is available online at www LGsolutions com ...

Страница 39: ...nt information for the above may be obtained free of charge from LGE at http opensource lge com LGE will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon e mail request to opensource lge com This offer is valid for three 3 years from the date on which you purchased the product Please b...

Страница 40: ...IMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND LG SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES OF ANY KIND INCLUDING LOST REVENUES OR PROFITS IN CONNECTION WITH THIS PRODUCT SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMIT...

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