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SMART FUNCTIONS
EN
Smart Diagnosis
This feature is only available on models with the
or
logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app store
policy, or app unavailability.
•
The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit troubleshooting
data to a smartphone using the
LG ThinQ
application.
• Launch the
LG ThinQ
application and select the
Smart Diagnosis
feature in the menu. Follow the
instructions provided in the
LG ThinQ
application.
Using Audible Diagnosis to Diagnose
Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the
LG ThinQ
application and select the
Smart Diagnosis
feature in the menu.
Follow the instructions for audible diagnosis
provided in the
LG ThinQ
application.
NOTE
• For best results, do not move the phone while the
tones are being transmitted.
• Be sure to keep ambient noise to a minimum or
the phone may not correctly receive the buzzer
beeps from the product.
1
Plug the power plug in the outlet properly.
2
Place the mouthpiece of your smartphone
close to the
or
logo.
3
Press and hold the
Diagnosis(5 s)
button
for 5 seconds or longer while holding the
smartphone mouthpiece to the logo until the
data transfer is complete.
• Keep the smartphone in place until the data
transfer has finished. Time remaining for
data transfer is displayed.
4
After the data transfer is complete, the
diagnosis will be displayed in the application.
