BEFORE CALLING FOR SERVICE
You can often correct operating problems yourself. If your microwave oven fails to work properly, locate the
operating problem in the chart below and try the solutions marked for each problem.
If the microwave oven still does not work properly, contact the nearest Service center. Service Centers are fully
equipped to handle your service requirements.
PROBLEM
SOLUTION
Oven will not start
Is power cord plugged in?
Is door closed?
Cooking time not set.
Temperature not set or probe not plugged in.
Arcing or Sparking
Use approved cookware only.
Properly position temperature probe.
Do not operate with oven empty.
Time of day incorrect
Reset time of day.
Probe Light Flashes
Is temperature probe properly plugged in?
Unevenly Cooked Foods
Use approved cookware only.
Turn or stir food.
Completely defrost food.
Overcooked Foods
Properly position temperature probe.
Use correct time. / Power level setting.
Use correct temp setting.
Undercooked Foods
Use approved cookware only.
Properly position temperature probe.
Completely defrost food.
Use correct time. / Power level setting.
Use correct temp setting.
Check see that oven ventilation ports are not restricted.
Improper Defrosting
Use approved cookware only.
Turn or stir food.
Use correct time. / Power level setting.
Oven Lamp does net Light
Is power cord plugged in?
Is door closed?
Cooking time not set.
Is light bulb burned out?
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